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Wisdom honor & hope: The inner path to true greatness
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The essential Bennis
The Fu Ture Work Force A Leadership Lesson Learned: Employees Come First Agnes M. Therady, RN, PhD, FACHE , senior vice president and CNO, Franciscan Health-Indiana he healthcare industry’s workforce is its life force. When managed effectively and nurtured with care, our workforce delivers better patient outcomes and helps to Tfulfill the organization’s mission. Leading and managing healthcare teams is both an art and a science, and it is best done by working with them and for them. My leadership approach to managing people reflects an evolutionary process, depend- JHM-D-22-00013 ing on what was most important for the workforce at various times in my career. Through- out this evolution, I have always believed that my true task was to lead more than manage. Managing is not the same as leading. As Warren Bennis, renowned organizational leader- ship scholar and author, explains, “Failing organizations are usually over-managed and under-led” (Kemp, Jr., 2000, p. 207). Workforce leadership is both an art and a science because its practice involves thoughtful consideration of what motivates coworkers and how they stay engaged in doing their best. Keeping them motivated and engaged is not easy if you as their leader do not know what matters
Journal of Healthcare Management – Wolters Kluwer Health
Published: Mar 1, 2022
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