Get 20M+ Full-Text Papers For Less Than $1.50/day. Start a 14-Day Trial for You or Your Team.

Learn More →

The role of communication style in adaptation to interorganizational project disruptions

The role of communication style in adaptation to interorganizational project disruptions Interorganizational projects often suffer disruptions that require participating organizations to adapt in order to restore project operations. We study the role of communication style in facilitating adaptation to such disruptions. Whereas the literature on interorganizational communication has emphasized communication mode and frequency, we study the content and features of written communication in seven U.K. construction projects. Communication style mattered for adaptation quality in these projects, and we found that several properties of communication style were particularly important for adaptation: cost and information orientation, as well as informality, precision and authenticity. Moreover, managerial slack and organizational reputation were important precursors of communication style. These results provide novel insights into the role of communication style in adaptation to interorganizational project disruptions. We discuss the implications of these insights for research on interorganizational projects in operations and supply chain management. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Journal of Operations Management Wiley

The role of communication style in adaptation to interorganizational project disruptions

Download PDF
32 pages

Loading next page...
 
/lp/wiley/the-role-of-communication-style-in-adaptation-to-interorganizational-y7JV3E0NUu

References (117)

Publisher
Wiley
Copyright
© 2022 Association for Supply Chain Management, Inc.
ISSN
0272-6963
eISSN
1873-1317
DOI
10.1002/joom.1183
Publisher site
See Article on Publisher Site

Abstract

Interorganizational projects often suffer disruptions that require participating organizations to adapt in order to restore project operations. We study the role of communication style in facilitating adaptation to such disruptions. Whereas the literature on interorganizational communication has emphasized communication mode and frequency, we study the content and features of written communication in seven U.K. construction projects. Communication style mattered for adaptation quality in these projects, and we found that several properties of communication style were particularly important for adaptation: cost and information orientation, as well as informality, precision and authenticity. Moreover, managerial slack and organizational reputation were important precursors of communication style. These results provide novel insights into the role of communication style in adaptation to interorganizational project disruptions. We discuss the implications of these insights for research on interorganizational projects in operations and supply chain management.

Journal

Journal of Operations Management – Wiley

Published: Jun 1, 2022

Keywords: adaptation; communication; construction industry; disruptions; interorganizational projects; multiple‐case study

There are no references for this article.