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Editor's note: Alternatives columnist Bob Creo, a Pittsburgh arbitrator and mediator, has been revisiting his CPR Institute website columns, originated a decade ago, in a Back to Basics Alternatives series that he has subtitled “Human Problems, Human Solutions.” These updated and expanded columns are in print for the first time, building on the original concepts with new knowledge. He has revisited a wide spectrum of mediation room behaviors and practices. This month, he returns to the sixth column he wrote at www.cpradr.org, and updates it.
Alternatives to the High Cost of Litigation – Wiley
Published: Jan 1, 2016
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