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How might normative and mimetic pressures improve local government service performance reporting?

How might normative and mimetic pressures improve local government service performance reporting? Increasingly, public sector organisations are being encouraged or required to provide service performance information in addition to financial statements. Yet, reporting is often inferior, as shown by this example of local governments in New Zealand. Poor quality reporting has led to different initiatives to improve service performance reporting quality, and this study investigates the effectiveness of three initiatives undertaken by the Auditor‐General. Drawing on contemporary institutional and legitimacy theories, we find that normative pressure in tandem with threats to legitimacy is influential in improving service performance reporting. However, despite mimetic examples also being used, the analysis shows it is an ineffective tool in the New Zealand local government context. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Accounting & Finance Wiley

How might normative and mimetic pressures improve local government service performance reporting?

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References (88)

Publisher
Wiley
Copyright
Accounting and Finance © 2018 AFAANZ
ISSN
0810-5391
eISSN
1467-629X
DOI
10.1111/acfi.12252
Publisher site
See Article on Publisher Site

Abstract

Increasingly, public sector organisations are being encouraged or required to provide service performance information in addition to financial statements. Yet, reporting is often inferior, as shown by this example of local governments in New Zealand. Poor quality reporting has led to different initiatives to improve service performance reporting quality, and this study investigates the effectiveness of three initiatives undertaken by the Auditor‐General. Drawing on contemporary institutional and legitimacy theories, we find that normative pressure in tandem with threats to legitimacy is influential in improving service performance reporting. However, despite mimetic examples also being used, the analysis shows it is an ineffective tool in the New Zealand local government context.

Journal

Accounting & FinanceWiley

Published: Dec 1, 2018

Keywords: ; ; ;

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