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A Communication Training Programme for Residential Staff Working with Adults with Challenging Behaviour: Pilot Data on Intervention Effects

A Communication Training Programme for Residential Staff Working with Adults with Challenging... Background Challenging behaviour often serves a communicative function. It therefore stands to reason that the residential staff working in developmental disability services require training to foster appropriate communicative interactions with adults with challenging behaviour. Method Eighteen members of staff working in three residential services participated in a 4 week communication training programme. The programme focused on staff attitudes to and beliefs about challenging behaviour, communicative interactions between staff and residents and working as a team. Objective measurements were made of the effects of the training programme on staff use of augmentative and alternative communication, praise and use of inappropriate language in a multiple‐baseline design across three organizations. Changes in the rate of challenging behaviours among the residents were also evaluated. Results As staff's use of AAC and praise increased, and inappropriate language decreased, there was some concomitant decrease in residents’ levels of challenging behaviour; however, these results were not sustained in the long‐term. Conclusion This pilot data suggest that an approach to staff training based on modifying attitudes and beliefs is potentially beneficial to both staff and residents. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Journal of Applied Research in Intellectual Disabilities Wiley

A Communication Training Programme for Residential Staff Working with Adults with Challenging Behaviour: Pilot Data on Intervention Effects

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References (48)

Publisher
Wiley
Copyright
Copyright © 2007 Wiley Subscription Services, Inc., A Wiley Company
ISSN
1360-2322
eISSN
1468-3148
DOI
10.1111/j.1468-3148.2006.00336.x
Publisher site
See Article on Publisher Site

Abstract

Background Challenging behaviour often serves a communicative function. It therefore stands to reason that the residential staff working in developmental disability services require training to foster appropriate communicative interactions with adults with challenging behaviour. Method Eighteen members of staff working in three residential services participated in a 4 week communication training programme. The programme focused on staff attitudes to and beliefs about challenging behaviour, communicative interactions between staff and residents and working as a team. Objective measurements were made of the effects of the training programme on staff use of augmentative and alternative communication, praise and use of inappropriate language in a multiple‐baseline design across three organizations. Changes in the rate of challenging behaviours among the residents were also evaluated. Results As staff's use of AAC and praise increased, and inappropriate language decreased, there was some concomitant decrease in residents’ levels of challenging behaviour; however, these results were not sustained in the long‐term. Conclusion This pilot data suggest that an approach to staff training based on modifying attitudes and beliefs is potentially beneficial to both staff and residents.

Journal

Journal of Applied Research in Intellectual DisabilitiesWiley

Published: Jan 1, 2007

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