Abstract

Book Review Reviewed by: Hamid R Nemati, University of North Carolina at Greensboro, nend@&ncg.edu Knowledge Unplugged: The Mckinsey & Company Global Survey On Knowledge Management JUrgm Kluge, WoIfram Stein, Thomas Licht Palgrave Publishing, 2002 ISBN: 0333963768 This book presents the results of a major, multi-phased survey of knowledge management programs as practiced at some of the largest and most influential global organizations in the US, Europe and Japan. The survey was intended to assess the state of widely used knowledge management practices and to broaden our understanding of how knowledge management can make a positive contribution to corporate success. The survey was conducted by the McKinsey & Company's knowledge management team under the leadership of Jiirgen Kluge, the director of McKinsey's Diisseldorf office, Wolfram Stein, a partner, and Thomas Licht, an associate principal, both based in the Munich office of McKinsey & Company. McKinsey & Company is one of the world's top management consulting firms with 8 1 offices in 42 countries. It provides a full spectrum of consulting services ranging from finance to technology management to business strategy. McKinsey & Company's clients primarily consist of private or publicly held large companies. By examining the existing literature on knowledge