Get 20M+ Full-Text Papers For Less Than $1.50/day. Start a 14-Day Trial for You or Your Team.

Learn More →

Knowledge management in Estonian regional administration: Background, outputs, and unused resources

Knowledge management in Estonian regional administration: Background, outputs, and unused resources Little research links knowledge management to government institutions. Knowledge management is viewed primarily as value-added for managing business organizations. The information and communication technology (ICT) use in government institutions is often limited to composing a Web page and posting information. The content of these Web pages is regulated; however, it is not judged in terms of communication effectiveness. In this article, the author provides an overview of the regulatory environment of ICT usage affecting Web pages of public sector organizations in Estonia. It also discusses some principles of ICT regulation in a European context. The author evaluates the outcome of the regulatory mechanism through analysis of Web sites of Estonian county governments. Specifically, the author examines whether the Web pages conform to regulatory acts, whether they are user-friendly, and whether they are concise. The content, structure, visual form, and other evaluation categories are analyzed by discourse and content analysis. After analysis, it is concluded that decision makers both on a regulatory level and on county government level have to consider the importance of the generation of contextually appropriate content through Web pages. © 2006 Wiley Periodicals, Inc. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Information Technology for Development Taylor & Francis

Knowledge management in Estonian regional administration: Background, outputs, and unused resources

Information Technology for Development , Volume 12 (1): 14 – Jan 1, 2006
14 pages

Knowledge management in Estonian regional administration: Background, outputs, and unused resources

Abstract

Little research links knowledge management to government institutions. Knowledge management is viewed primarily as value-added for managing business organizations. The information and communication technology (ICT) use in government institutions is often limited to composing a Web page and posting information. The content of these Web pages is regulated; however, it is not judged in terms of communication effectiveness. In this article, the author provides an overview of the regulatory...
Loading next page...
 
/lp/taylor-francis/knowledge-management-in-estonian-regional-administration-background-KdvJzlrKll
Publisher
Taylor & Francis
Copyright
Copyright Taylor & Francis Group, LLC
ISSN
1554-0170
eISSN
0268-1102
DOI
10.1002/itdj.20029
Publisher site
See Article on Publisher Site

Abstract

Little research links knowledge management to government institutions. Knowledge management is viewed primarily as value-added for managing business organizations. The information and communication technology (ICT) use in government institutions is often limited to composing a Web page and posting information. The content of these Web pages is regulated; however, it is not judged in terms of communication effectiveness. In this article, the author provides an overview of the regulatory environment of ICT usage affecting Web pages of public sector organizations in Estonia. It also discusses some principles of ICT regulation in a European context. The author evaluates the outcome of the regulatory mechanism through analysis of Web sites of Estonian county governments. Specifically, the author examines whether the Web pages conform to regulatory acts, whether they are user-friendly, and whether they are concise. The content, structure, visual form, and other evaluation categories are analyzed by discourse and content analysis. After analysis, it is concluded that decision makers both on a regulatory level and on county government level have to consider the importance of the generation of contextually appropriate content through Web pages. © 2006 Wiley Periodicals, Inc.

Journal

Information Technology for DevelopmentTaylor & Francis

Published: Jan 1, 2006

References