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An Investigation of Computer Satisfaction in Mexico

An Investigation of Computer Satisfaction in Mexico AbstractThe effects of computerization in Mexico are receiving growing attention in the U.S. This study investigates user information satisfaction among employees of organizations in northern Mexico. Results indicate that Mexican computer users have positive attitudes toward and are generally satisfied with their employers' information systems. On a subfactor assessment level, Mexican computer users are especially satisfied with their IT staff and services and least satisfied with the level of user training they receive. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Journal of Global Information Technology Management Taylor & Francis

An Investigation of Computer Satisfaction in Mexico

An Investigation of Computer Satisfaction in Mexico

Journal of Global Information Technology Management , Volume 8 (1): 16 – Jan 1, 2005

Abstract

AbstractThe effects of computerization in Mexico are receiving growing attention in the U.S. This study investigates user information satisfaction among employees of organizations in northern Mexico. Results indicate that Mexican computer users have positive attitudes toward and are generally satisfied with their employers' information systems. On a subfactor assessment level, Mexican computer users are especially satisfied with their IT staff and services and least satisfied with the level of user training they receive.

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References (43)

Publisher
Taylor & Francis
Copyright
Copyright Taylor & Francis
ISSN
2333-6846
eISSN
1097-198X
DOI
10.1080/1097198X.2005.10856390
Publisher site
See Article on Publisher Site

Abstract

AbstractThe effects of computerization in Mexico are receiving growing attention in the U.S. This study investigates user information satisfaction among employees of organizations in northern Mexico. Results indicate that Mexican computer users have positive attitudes toward and are generally satisfied with their employers' information systems. On a subfactor assessment level, Mexican computer users are especially satisfied with their IT staff and services and least satisfied with the level of user training they receive.

Journal

Journal of Global Information Technology ManagementTaylor & Francis

Published: Jan 1, 2005

Keywords: User Information Satisfaction; Computer Satisfaction; Mexico

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