Abstract

The Expert Opinion The mp - ert Opinion - An Interview with Rob Stroud Vice President Service Management Strategy CA Technologies, Islandia, New York Conducted by: Carol Pollard, Appalachian State University, pollardce@appstate.edu Rob Stroud is the Vice President of Service Management Strategy and IT Service Management and Governance Evangelist at CA, Inc. Robert serves as an International vice president of ISACA and the IT Governance Institute (ITGI), is the chair of ITGI's COBIT Steering Committee and also a member of the IT Governance committee. Additionally he is a Board member of the IT Service Management Forum (itSMF) USA and is part of the itSMF International Executive Board. A 27-year IT veteran, Rob is considered a global authority on governance leading the ITGI COBIT Steering Committee and setting the product strategy and direction. He has contributed to multiple publications including Guidance for Basel II, COSO ERM and COBIT versions 4.0 and 4.1. CA Technologies is an IT management software and solutions company with expertise across all IT environments -@om mainframe and distributed, to virtual and cloud. CA Technologies manages IT environments and enables customers to deliver more flexible IT services. CA Technologies' innovative products and services provide the insight and