Abstract

JOURNAL OF GLOBAL INFORMATION TECHNOLOGY MANAGEMENT 2016, VOL. 19, NO. 4, 283–287 http://dx.doi.org/10.1080/1097198X.2016.1252553 THE EXPERT OPINION Chief Technology Officer, Silah Gulf, Manama, Bahrain Conducted by Virginia Franke Kleist, Ph.D. College of Business and Economics, West Virginia University, Morgantown, West Virginia, USA Jo O’Flynn heads Silah Gulf’s Information Technology (IT) department. Her key responsibility includes framing the IT strategy for the company along with providing innovative solutions to align business processes and objectives. Jo is also in charge of developing IT governance, IT cost optimization, and crisis management. As the Chief Technology Officer of an IT-enabled service company, Jo’s role is vital for the seamless operations of the company through a robust technological backend support system, ensuring maximum client satisfaction. With over 15 years cross-functional international experience across various domains such as IT infrastructure services, telecommunica- tions, and virtualization, Jo has extensive skills in building and leading teams to deliver world class technology solutions that will help facilitate rapid growth in highly competitive service sectors. She has successfully delivered solutions across many vertical markets including banking, finance, and automotive, where she has delivered numerous large-scale technology (applications & infrastructure) deployments, demonstrating success in directing business transformations globally. Prior to working