Abstract

The Expert Opinion An Interview with Doris Hall Senior Vice President and CIO BAX Global, Inc. Conducted by Jaak Jurison, Fordham University and University of California Irvine, USA jurison@fordharn.edu. BAX Global, subsidiary of The Brink's Company, is a $2.4 billion supply chain management and transportation solutions company ofering multi-modal logistics management for business-to-business shippers through a global network of nearly 500 ofices in 133 countries. JGITM: Would you please describe the business of BAX Global. Who are your primary customers and what type of services do you provide for them? Hall: BAX Global is global transportation and supply chain logistics organization headquartered in Irvine, California. We provide global freight services to businesses around the world, primarily in the transport of large heavy freight. Although we specialize in timedefinite air delivery, we also offer timedefinite ground and ocean services. We're also one of the most respected global providers of Supply Chain Logistics solutions and services. Although our customers include most of the Fortune 500 around the world, we serve literally thousands of customers by delivering their freight, providing customs clearance, and providing value-add logistics services. JGITM: As the CIO in a company with such a wide global reach you must