Access the full text.
Sign up today, get DeepDyve free for 14 days.
P. Podsakoff, Scott MacKenzie, J. Paine, Daniel Bachrach (2000)
Organizational Citizenship Behaviors: A Critical Review of the Theoretical and Empirical Literature and Suggestions for Future ResearchJournal of Management, 26
Sandy Wayne, Shawn Green (1993)
The Effects of Leader-Member Exchange on Employee Citizenship and Impression Management BehaviorHuman Relations, 46
Richard Dienesch, R. Liden (1986)
Leader-Member Exchange Model of Leadership: A Critique and Further DevelopmentAcademy of Management Review, 11
F. Dansereau, G. Graen, William Haga (1975)
A vertical dyad linkage approach to leadership within formal organizations: A longitudinal investigation of the role making processOrganizational Behavior and Human Performance, 13
T. Allen, M. Rush (2001)
The influence of Ratee Gender on Ratings of Organizational Citizenship Behavior1Journal of Applied Social Psychology, 31
M. Gardiner, M. Tiggemann (1999)
Gender differences in leadership style, job stress and mental health in male- and female-dominated industriesJournal of Occupational and Organizational Psychology, 72
L. Porter, E. Lawler, J. Hackman (1986)
Behavior in Organizations
MH Yoon, J Suh (2003)
Organizational citizenship behaviors and service quality as external effectiveness of contact employeesJournal of Business Research, 56
E. Morrison (1994)
Role Definitions and Organizational Citizenship Behavior: The Importance of the Employee's PerspectiveAcademy of Management Journal, 37
T. Slåtten, Mehmet Mehmetoglu (2015)
The Effects of Transformational Leadership and Perceived Creativity on Innovation Behavior in the Hospitality IndustryJournal of Human Resources in Hospitality & Tourism, 14
Sharon Lovell, A. Kahn, Jennifer Anton, Amanda Davidson, Elizabeth Dowling, D. Post, Chandra Mason (1999)
Does Gender Affect the Link Between Organizational Citizenship Behavior and Performance Evaluation?Sex Roles, 41
R. Bies (1989)
Organizational Citizenship Behavior: The Good Soldier SyndromeAcademy of Management Review, 14
Chung-Jen Wang, Huei-Ting Tsai, Ming-Tien Tsai (2014)
Linking transformational leadership and employee creativity in the hospitality industry: the influences of creative role identity, creative self-efficacy, and job complexity.Tourism Management, 40
R. Hackett (2008)
TRANSFORMATIONAL LEADERSHIP AND OCB: A TEST OF A MODERATED MEDIATED MODEL., 2008
Chiun Lo, J. Kueh, Thurasamy Ramayah (2006)
An investigation of leader member exchange effects on organizational citizenship behavior in Malaysia
L. Dyne, Soon Ang (1998)
Organizational citizenship behavior of contingent workers in SingaporeAcademy of Management Journal, 41
Deborah Kidder, J. Parks (1993)
THE GOOD SOLDIER: WHO IS S(HE)?, 1993
Carmen Castro, Enrique Armario, David Ruiz (2004)
The influence of employee organizational citizenship behavior on customer loyaltyInternational Journal of Service Industry Management, 15
J Farh, C Zhong, DW Organ (2004)
Organizational citizenship behavior in the People’s Republic of ChinaOrganization Science, 15
SB MacKenzie, PM Podsakoff, R Fetter (1991)
OCB and objective productivity as determinants of managerial evaluations of salespersons’ performanceOrganizational Behavior and Human Decision Processes, 50
Chieh-Peng Lin (2008)
Examination of Gender Differences in Modeling OCBs and Their Antecedents in Business Organizations in TaiwanJournal of Business and Psychology, 22
Nah Yoonkyeong (2003)
Contextual Influences on Women's Identities and Leadership StylesAsian Journal of Women's Studies, 9
Scott MacKenzie, P. Podsakoff, Richard Fetter (1991)
Organizational citizenship behavior and objective productivity as determinants of managerial evaluations of salespersons' performanceOrganizational Behavior and Human Decision Processes, 50
S. Ahmad-Nia (2002)
Women's work and health in Iran: a comparison of working and non-working mothers.Social science & medicine, 54 5
Yochi Cohen-Charash, Paul Spector (2001)
The Role of Justice in Organizations: A Meta-AnalysisOrganizational Behavior and Human Decision Processes, 86
LV Dyne, S Ang (1998)
Organizational citizenship behavior of contingent employees in SingaporeAcademy of Management Journal, 41
Kenneth Harris, K. Kacmar (2006)
Too Much of a Good Thing: The Curvilinear Effect of Leader-Member Exchange on StressThe Journal of Social Psychology, 146
Deborah Kidder (2002)
The Influence of Gender on the Performance of Organizational Citizenship BehaviorsJournal of Management, 28
H. Arasli, Sarvnaz Baradarani (2014)
Role of Job Satisfaction in the relationship of Business Excellence and OCB: Iranian Hospitality IndustryProcedia - Social and Behavioral Sciences, 109
Scott MacKenzie, P. Podsakoff, M. Ahearne (1998)
Some Possible Antecedents and Consequences of In-Role and Extra-Role Salesperson PerformanceJournal of Marketing, 62
K. Leow, Kok Khong (2009)
Organizational Commitment: The Study of Organizational Justice and Leader Member Exchange (LMX) Among Auditors in MalaysiaThe International Journal of Business and Information, 4
Mahnhee Yoon, Jaebeom Suh (2003)
Organizational citizenship behaviors and service quality as: external effectiveness of contact employeesQuality Engineering, 49
A. Popescu, A. Deaconu, Teodora Popescu (2014)
The Impact of Gender Difference at Romanian Small and Medium Enterprises (SME) Management Level, Analyzed by Organizational Citizenship Behavior (OCB) Lens☆Procedia. Economics and finance, 8
Jeffrey LePine, L. Dyne (1998)
Predicting voice behavior in work groups.Journal of Applied Psychology, 83
Ronald Deluga (1994)
Supervisor trust building, leader-member exchange and organizational citizenship behaviour.Journal of Occupational and Organizational Psychology, 67
T. Lee, T. Mitchell, Chris Sablynski, James Burton, Brooks Holtom (2004)
The Effects of Job Embeddedness on Organizational Citizenship, Job Performance, Volitional Absences, and Voluntary TurnoverAcademy of Management Journal, 47
D. Organ, K. Ryan (1995)
A META-ANALYTIC REVIEW OF ATTITUDINAL AND DISPOSITIONAL PREDICTORS OF ORGANIZATIONAL CITIZENSHIP BEHAVIORPersonnel Psychology, 48
G. Graen, Mary Uhl‐Bien (1995)
Relationship-based approach to leadership: Development of leader-member exchange (LMX) theory of leadership over 25 years: Applying a multi-level multi-domain perspectiveLeadership Quarterly, 6
(2010)
Leadership in the service of hospitality
L. Williams, S. Anderson (1991)
Job Satisfaction and Organizational Commitment as Predictors of Organizational Citizenship and In-Role BehaviorsJournal of Management, 17
M. Heilman, Julie Chen (2005)
Same behavior, different consequences: reactions to men's and women's altruistic citizenship behavior.The Journal of applied psychology, 90 3
Z. Chen, S. Aryee, Cynthia Lee (2005)
Test of a Mediation Model of Perceived Organizational Support.Journal of Vocational Behavior, 66
B. Tepper, E. Taylor (2003)
Relationships among Supervisors' and Subordinates' Procedural Justice Perceptions and Organizational Citizenship BehaviorsAcademy of Management Journal, 46
A. Eagly (1987)
Sex differences in social behavior : a social-role interpretation
J. Farh, C. Zhong, D. Organ (2004)
Special Issue on Corporate Transformation in the People's Republic of China: Organizational Citizenship Behavior in the People's Republic of ChinaOrgan. Sci., 15
Beth Chung-Herrera, C. Enz, Melenie Lankau (2003)
Grooming future hospitality leaders: A competencies modelCornell Hotel and Restaurant Administration Quarterly, 44
M. Konovsky, S. Pugh (1994)
Citizenship behavior and social exchange.Academy of Management journal. Academy of Management, 37 3
Dan Chiaburu, In-Sue Oh, Christopher Berry, Ning Li, Richard Gardner (2011)
The Five-Factor Model of Personality Traits and Organizational Citizenship Behaviors: A Meta-AnalysisERN: Behavioral Economics (Topic)
P. Podsakoff, Scott MacKenzie (1997)
IMPACT OF ORGANIZATIONAL CITIZENSHIP BEHAVIOR ON ORGANIZATIONAL PERFORMANCE: A REVIEW AND SUGGESTIONS FOR FUTURE RESEARCHHuman Performance, 10
Daria Crawley, Jill Maher, Stacy Blake-Beard (2015)
She’s already busy: An exploratory study of women’s workplace attitudes as predictors of organizational citizenship behaviorGender in Management: An International Journal, 30
B. Ehigie, Olanrewaju Otukoya (2005)
Antecedents of organizational citizenship behaviour in a government-owned enterprise in NigeriaEuropean Journal of Work and Organizational Psychology, 14
P. Podsakoff, Scott MacKenzie, W. Bommer (1996)
Transformational Leader Behaviors and Substitutes for Leadership as Determinants of Employee Satisfaction, Commitment, Trust, and Organizational Citizenship BehaviorsJournal of Management, 22
Chun Hui, Kenneth Law, Zhen Chen (1999)
A Structural Equation Model of the Effects of Negative Affectivity, Leader-Member Exchange, and Perceived Job Mobility on In-role and Extra-role Performance: A Chinese Case.Organizational behavior and human decision processes, 77 1
R. Liden, J. Maslyn (1998)
Multidimensionafity of Leader-Member Exchange: An Empirical Assessment through Scale DevelopmentJournal of Management, 24
E. Lambert (2003)
The impact of organizational justice on correctional staffJournal of Criminal Justice, 31
K. Bhal (2006)
LMX‐citizenship behavior relationship: justice as a mediatorLeadership & Organization Development Journal, 27
W. Bommer, E. Miles, S. Grover (2003)
Does one good turn deserve another? coworker influences on employee citizenshipJournal of Organizational Behavior, 24
John Sosik (2005)
The role of personal values in the charismatic leadership of corporate managers: A model and preliminary field studyLeadership Quarterly, 16
Joseph Champoux (2020)
Organizational behavior.Physical therapy, 50 8
N. Bilgin, C. Kuzey, Gökhan Torlak, Ali Uyar (2015)
An investigation of antecedents of organizational citizenship behavior in the Turkish hospitality industry: a structural equation approachInternational Journal of Culture, Tourism and Hospitality Research, 9
Sara Farrell, Lisa Finkelstein (2007)
Organizational citizenship behavior and gender: Expectations and attributions for performance.North American Journal of Psychology, 9
ScienceDirect (1960)
Cornell hotel and restaurant administration quarterly
F. Lievens, F. Anseel (2004)
Confirmatory factor analysis and invariance of an Organizational Citizenship Behaviour measure across samples in a Dutch-speaking contextJournal of Occupational and Organizational Psychology, 77
T. Beauregard (2012)
Perfectionism, self-efficacy and OCB: the moderating role of genderPersonnel Review, 41
F Dansereau, GB Graen, W Haga (1975)
A vertical dyad linkage approach to leadership in formal organizationsOrganizational Behavior and Human Performance, 13
Christina Norris‐Watts, P. Levy (2004)
The Mediating Role of Affective Commitment in the Relation of the Feedback Environment to Work Outcomes.Journal of Vocational Behavior, 65
N. Piercy, N. Lane, D. Cravens (2002)
A gender perspective on salesperson organizational citizenship behaviour, sales manager control strategy and sales unit effectivenessWomen in Management Review, 17
S. Bell, B. Menguc (2002)
The employee-organization relationship, organizational citizenship behaviors, and superior service qualityJournal of Retailing, 78
R. Netemeyer, James Boles, D. McKee, Robert McMurrian (1997)
An Investigation into the Antecedents of Organizational Citizenship Behaviors in a Personal Selling ContextJournal of Marketing, 61
G. Graen, C. Hui, E. Taylor (2006)
Experience-Based Learning About LMX Leadership and Fairness in Project Teams: A Dyadic Directional ApproachAcademy of Management Learning and Education, 5
R. Moorman, Gerald Blakely, B. Niehoff (1998)
Does Perceived Organizational Support Mediate the Relationship between Procedural Justice and Organizational Citizenship BehaviorAcademy of Management Journal, 41
Hui Wang, K. Law, R. Hackett, Duanxu Wang, Z. Chen (2005)
Leader-Member Exchange as a Mediator of the Relationship Between Transformational Leadership and Followers' Performance and Organizational Citizenship BehaviorAcademy of Management Journal, 48
Scott O’Leary-Kelly, R. Vokurka (1998)
The empirical assessment of construct validityJournal of Operations Management, 16
J. Tracey, Timothy Hinkin (1994)
Transformational Leaders in the Hospitality IndustryCornell Hotel and Restaurant Administration Quarterly, 35
The relationship between leaders and followers regarding their gender is an important research issue in recent decades. Also the importance of effective leadership in hospitality organizations has been stressed widely in literature. This issue has drawn the attention of researchers towards the field of management, especially in women’s studies. Generally, various studies have shown that the leader–follower behavior based on gender-oriented variables, play an important role in fulfilling an organization’s objectives in hospitality organizations. This study was based on a preliminary sample, consisting of the members of public (government-owned) hospitality organizations. In emphasizing the moderating role of the gender variable, this study presumes these facts and examines the relation between the organizational citizenship behavior (OCB) and the leader-member exchange (LMX) in hospitality organizations. The results obtained indicate that the LMX and gender have a significant and positive effect on OCBs. However, the findings also indicate that gender plays no moderating role in the relationship between OCB and LMX in hospitality organizations.
Eurasian Business Review – Springer Journals
Published: Jul 12, 2017
Read and print from thousands of top scholarly journals.
Already have an account? Log in
Bookmark this article. You can see your Bookmarks on your DeepDyve Library.
To save an article, log in first, or sign up for a DeepDyve account if you don’t already have one.
Copy and paste the desired citation format or use the link below to download a file formatted for EndNote
Access the full text.
Sign up today, get DeepDyve free for 14 days.
All DeepDyve websites use cookies to improve your online experience. They were placed on your computer when you launched this website. You can change your cookie settings through your browser.