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Evaluating the Organizational Impact of Healthcare Information SystemsQualitative Research Methods for Evaluating Computer Information Systems

Evaluating the Organizational Impact of Healthcare Information Systems: Qualitative Research... Qualitative Research Methods for Evaluating Computer Information Systems Bonnie Kaplan and Joseph A. Maxwell Introduction Qualitative research methods are being used increasingly in evaluation studies, including evaluations of computer systems and information tech- nology. This chapter provides an overview of the nature and appropriate uses of qualitative methods and of key considerations in conducting quali- tative research. The goal of qualitative research is understanding issues or particular situations by investigating the perspectives and behavior of the people in these situations and the context within which they act. To accomplish this, qualitative research is conducted in natural settings and uses data in the form of words rather than numbers. Qualitative data are gathered prima- rily from observations, interviews, and documents, and are analyzed by a variety of systematic techniques. This approach is useful in understanding causal processes, and in facilitating action based on the research results. Qualitative methods are primarily inductive. Hypotheses are developed during the study so as to take into account what is being learned about the setting and the people in it. Qualitative methods may be combined with quantitative methods in conducting a study. Validity threats are addressed primarily during data collection and analysis. The chapter discusses http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png

Evaluating the Organizational Impact of Healthcare Information SystemsQualitative Research Methods for Evaluating Computer Information Systems

Part of the Health Informatics Book Series
Editors: Anderson, James G.; Aydin, Carolyn E.

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References (81)

Publisher
Springer New York
Copyright
© Springer Science+Business Media, Inc. 2005
ISBN
978-0-387-24558-4
Pages
30 –55
DOI
10.1007/0-387-30329-4_2
Publisher site
See Chapter on Publisher Site

Abstract

Qualitative Research Methods for Evaluating Computer Information Systems Bonnie Kaplan and Joseph A. Maxwell Introduction Qualitative research methods are being used increasingly in evaluation studies, including evaluations of computer systems and information tech- nology. This chapter provides an overview of the nature and appropriate uses of qualitative methods and of key considerations in conducting quali- tative research. The goal of qualitative research is understanding issues or particular situations by investigating the perspectives and behavior of the people in these situations and the context within which they act. To accomplish this, qualitative research is conducted in natural settings and uses data in the form of words rather than numbers. Qualitative data are gathered prima- rily from observations, interviews, and documents, and are analyzed by a variety of systematic techniques. This approach is useful in understanding causal processes, and in facilitating action based on the research results. Qualitative methods are primarily inductive. Hypotheses are developed during the study so as to take into account what is being learned about the setting and the people in it. Qualitative methods may be combined with quantitative methods in conducting a study. Validity threats are addressed primarily during data collection and analysis. The chapter discusses

Published: Jan 1, 2005

Keywords: Qualitative Research; Qualitative Method; Sage Publication; Medical Informatics; Qualitative Data Analysis

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