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Developing Small Firms in Township Tourism: Emerging Tour Operators in Gauteng, South Africa Irene Nemasetoni and Christian M. Rogerson INTRODUCTION The tourism and hospitality industry contains a mixture of firms of different sizes and development potential (Thomas, 2000). Although the commanding heights of tourism economies are controlled by the activities of large, vertically integrated and often multinational enterprises, numerically, tourism is dominated by a range of small enterprises (Thomas, 1998). In recent surveys conducted in Australia and the United Kingdom, between 95-99 percent of all tourism enter- prises were found to be small independently owned firms, which include guest houses, bed and breakfast establishments, travel agents, ground operators and so on. Until recently, the themes of entrepreneurship and small enterprise develop- ment in tourism could be described variously as "terra incognita "" for research- ers (Page et al., 1999) or "a research lacuna that warrants further examination" (Ioannides, 2003: 43). In the international context many tourism scholars have responded to the challenge of expanding our knowledge of the dynamics of small tourism and hospitality firms and of how they articulate with the economy and society as a whole. Indeed, within the past year, it is significant that three edited
Urban Forum – Springer Journals
Published: Jul 28, 2005
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