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Indian Journal of Surgical Oncology (December 2021) 12 (Suppl 2):S240–S241 https://doi.org/10.1007/s13193-021-01301-z LETTER TO THE EDITOR Deciphering the Optimum Doctor-Patient Communication Strategy During COVID-19 Pandemic 1 2 1 Pallvi Kaul & Deepti Choudhary & Pankaj Kumar Garg Received: 2 October 2020 / Accepted: 24 February 2021 / Published online: 5 March 2021 Indian Association of Surgical Oncology 2021 “Face is the index of mind.” physical distancing which prohibits proximity and use of hap- tics (communication using touch) is another potential barrier to The old Latin proverb forms the essence of effective doctor- non-verbal communication. A gentle pat on the shoulder of the patient communication. Appropriate communication and inter- patient or touching her hands by the doctor extends support and personal skills enable a doctor to acquire information critical for empathy. COVID-19 pandemic has, albeit literally, robbed diagnosis, counselling, providing therapeutic instructions, and doctors of this opportunity to help build mutual trust with the establishing a rapport with patients. Information exchange is an patient. Another essential pillar of effective patient communi- essential component of a communication model which incor- cation is assessing the state of mind of the patient. Again, the porates shared decision-making and patient-centred communi- use of facemasks hides
"Indian Journal of Surgical Oncology" – Springer Journals
Published: Dec 1, 2021
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