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A Performance Measurement Tool for Cancer Patient Information and Satisfaction

A Performance Measurement Tool for Cancer Patient Information and Satisfaction Cancer programs need to monitor their performance related to providing patient information. A new measurement tool was designed to gather indicator data concerning the importance of selected information topics and satisfaction with what information they had received. Based on a mixed sample of 540 cancer patients, the reliability of the importance and satisfaction scales were acceptable (Cronbach’s alpha 0.89 and 0.92, respectively). The newly designed Cancer Information Importance/Satisfaction Scale is a reliable measure and can be easily applied as a performance indicator. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Journal of Cancer Education Springer Journals

A Performance Measurement Tool for Cancer Patient Information and Satisfaction

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References (25)

Publisher
Springer Journals
Copyright
Copyright © 2011 by Springer Science+Business Media, LLC
Subject
Biomedicine; Cancer Research; Pharmacology/Toxicology
ISSN
0885-8195
eISSN
1543-0154
DOI
10.1007/s13187-011-0260-9
pmid
21861238
Publisher site
See Article on Publisher Site

Abstract

Cancer programs need to monitor their performance related to providing patient information. A new measurement tool was designed to gather indicator data concerning the importance of selected information topics and satisfaction with what information they had received. Based on a mixed sample of 540 cancer patients, the reliability of the importance and satisfaction scales were acceptable (Cronbach’s alpha 0.89 and 0.92, respectively). The newly designed Cancer Information Importance/Satisfaction Scale is a reliable measure and can be easily applied as a performance indicator.

Journal

Journal of Cancer EducationSpringer Journals

Published: Aug 23, 2011

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