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inin g Web-Based Tra 111 th e WORKPI LACE By Margaret Driscoll Dr. Margaret Driscoll is a consultant and the author of Web-Based Training published by Jossey-Bass. She provides strategic planning and design of web-based training programs and offers onsite seminars on design, development and evaluation of online learning. She can be reached at margdris@tiac.net. eb-based training is taking the training and education world Firms dealing with high turnover rates for entry level positions, such as by storm. Just to get a sense of how fast Web-based training is bank tellers and call center representatives, quickly recognize the benefits of growing, consider some of these indicators. training anytime and anywhere. Traditionally, these organizations conduct • The U.S. market for Web-based training generated $197 million in new-hire training every few weeks or when there is enough demand. This revenue in 1997, according to a report published by International inflexible scheduling results in managers waiting 3-6 weeks for a new-hire class to run before they could fill a position. In other cases, new-hire training Data Corporation (IDC). The IDC report forecasts that this market requires trainers or experts to cycle through a regional office to deliver will exceed $6 billion by
Adult Learning – SAGE
Published: Jun 1, 1999
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