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journal of INTEGRATED CARE PATHWAYS ORIGINAL ARTICLE Two case studies demonstrating the successful implementation of health-care change and improvements Diane Slater* and Brian Lewis t *East Cheshire Trust Pharmacy Department, Maccle.ifield General Hospital, Maccle.ifield, Cheshire; t Health and Social Care Information Centre, Leeds, UK ments, visiting consultants, outpatients and inpatients INTRODUCTION at the district general and peripheral hospitals. The The previous issue of the Journal of Integrated Care service consists of dispensary, aseptic unit, medicines Pathways featured the write-up of the Clinical information, pharmacy stores and a re-packaging unit Excellence Conference 2006, during which three for tablets. The team dispenses over 1000 items a day main themes emerged surrounding the challenges for a:nd is responsible for ensuring that all medicines are of change and health care today: implementation appropriate, safe, cost-effective and administered improvements, communication and dialogue and correctly (Figure 1). transparency. The following two case studies are examples of where teams have used the transparency Challenge gained through electronic activity-based process An improvement project was set up to review and mapping and performance management to accelerate modernize the prescription management process, and implement change, and to achieve tangible and identify potential changes and measure the effective measurable high
Journal of Integrated Care Pathways – SAGE
Published: Apr 1, 2007
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