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This study investigates the impact of COVID-19 pandemic on leadership styles within Australian public sector organizations during the COVID-19 pandemic. A qualitative methodology was employed for this research consisting of semi-structured interviews with 50 managers. The study results suggest the pandemic affected managers’ leadership style, managers’ and employees’ emotions, stress and anxiety, and organizational performance and productivity. Changes in leadership style to incorporate being supportive, informative, and motivational to match the change in situation were found to be effective. This addresses a gap in the literature by identifying these three leadership styles as being important for employee support during the pandemic.
Journal of General Management – SAGE
Published: Jan 1, 2023
Keywords: leadership style; supportive; informative and motivational leader; emotion; stress and anxiety; organizational performance and productivity; COVID-19 pandemic; public sector organizations
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