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Overcoming Defensive Barriers to Communication a Transactional Analysis Approach

Overcoming Defensive Barriers to Communication a Transactional Analysis Approach The final should be and A can skill review- report improve reporting by objective impar- secretary tial. The should avoid the use of and We should know secretary subjective ing practicing good listening. and the so that a controversial secre- how to distraction vague terminology. Often, however, overpower is also a member of the In this a or man- tary voting group. topic, speaker’s personality, appearance one needs to be aware of his or her or even discomfort do not case, personal nerisms, physical prevent bias and how it influence his or her us from active can also be ham- might percep- Listening listening. tion and The use of a recorder will involved or reporting. tape pered by being emotionally judgmental. to make certain all are Until one has a available help proceedings developed good listening habits, so that one be &dquo;less when recorder is essential. : might subjective&dquo; tape to the the second time. A After how to listening meeting voting Suggested Activity: reviewing report must be careful avoid the which the to &dquo;slanted&dquo; occurred in secretary activity any meeting, what he have for the or she is leader of minutes reporting (including impor- copies feels group might http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png ABCA Bulletin SAGE

Overcoming Defensive Barriers to Communication a Transactional Analysis Approach

Carr-Smith, Norma
ABCA Bulletin , Volume 41 (1): 4 – Mar 1, 1978
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References (1)

Publisher
SAGE
Copyright
Copyright © by SAGE Publications
ISSN
0001-0383
DOI
10.1177/108056997804100106
Publisher site
See Article on Publisher Site

Abstract

The final should be and A can skill review- report improve reporting by objective impar- secretary tial. The should avoid the use of and We should know secretary subjective ing practicing good listening. and the so that a controversial secre- how to distraction vague terminology. Often, however, overpower is also a member of the In this a or man- tary voting group. topic, speaker’s personality, appearance one needs to be aware of his or her or even discomfort do not case, personal nerisms, physical prevent bias and how it influence his or her us from active can also be ham- might percep- Listening listening. tion and The use of a recorder will involved or reporting. tape pered by being emotionally judgmental. to make certain all are Until one has a available help proceedings developed good listening habits, so that one be &dquo;less when recorder is essential. : might subjective&dquo; tape to the the second time. A After how to listening meeting voting Suggested Activity: reviewing report must be careful avoid the which the to &dquo;slanted&dquo; occurred in secretary activity any meeting, what he have for the or she is leader of minutes reporting (including impor- copies feels group might

Journal

ABCA Bulletin – SAGE

Published: Mar 1, 1978

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