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Getting the Most Out of Your First Computer System

Getting the Most Out of Your First Computer System Since the early 1970's there has been a tremendous growth in the use of mini-computers and micro-computers by small business. Tens of thousands of firms have acquired computing systems in an effort to improve their operations and better serve their customers. Unfortunately, in many cases, these systems have not worked as well as they should have. Most of the published literature concerning small business has been prescriptive in terms of describing how a firm should select, acquire, and implement a new computer system. Very little has been done of an empirical nature concerning the frequencies of success or failure or the reasons for success or failure of these systems. This paper describes a recent study which attempts to determine how successful these systems have been and further tries to identify some of the reasons why these systems have failed. Variables that were found to affect the successful implementation of computer systems fell into three categories: 1) the design of the software programs; 2) hardware problems; and 3) the implementation process. Each of these groups of factors will be discussed, in an effort to assist other first-time computer users in avoiding implementation problems. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png American Journal of Small Business SAGE

Getting the Most Out of Your First Computer System

American Journal of Small Business , Volume 7 (4): 11 – Apr 1, 1983

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Publisher
SAGE
Copyright
© 1983 SAGE Publications
ISSN
0363-9428
eISSN
1540-6520
DOI
10.1177/104225878300700409
Publisher site
See Article on Publisher Site

Abstract

Since the early 1970's there has been a tremendous growth in the use of mini-computers and micro-computers by small business. Tens of thousands of firms have acquired computing systems in an effort to improve their operations and better serve their customers. Unfortunately, in many cases, these systems have not worked as well as they should have. Most of the published literature concerning small business has been prescriptive in terms of describing how a firm should select, acquire, and implement a new computer system. Very little has been done of an empirical nature concerning the frequencies of success or failure or the reasons for success or failure of these systems. This paper describes a recent study which attempts to determine how successful these systems have been and further tries to identify some of the reasons why these systems have failed. Variables that were found to affect the successful implementation of computer systems fell into three categories: 1) the design of the software programs; 2) hardware problems; and 3) the implementation process. Each of these groups of factors will be discussed, in an effort to assist other first-time computer users in avoiding implementation problems.

Journal

American Journal of Small BusinessSAGE

Published: Apr 1, 1983

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