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Clinical Audit in the NHS internal market: from peer review to external monitoring

Clinical Audit in the NHS internal market: from peer review to external monitoring Relations between managers and professionals in the public sector have often centred on the control of work performance. Work performance strategies and techniques have been transformed by recent public sector policies involving managerialisation and quasi-markets. In particular, the clinical audit programme in the National Health Service has traditionally been the preserve of professionals, mainly doctors but managers and purchasers have become more involved recently. Based on an empirical study, this paper explores the ways in which Health Authorities were approaching their responsibilities, the consequences of such strategies for purchasers and providers, and the implications for professional-managerial relations. The paper concludes that purchasers have not made substantial progress in assessing work performance because of professional resistance and the non-threatening environment fostered by some purchasers. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Public Policy and Administration SAGE

Clinical Audit in the NHS internal market: from peer review to external monitoring

Public Policy and Administration , Volume 13 (2): 14 – Apr 1, 1998

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References (36)

Publisher
SAGE
Copyright
Copyright © by SAGE Publications
ISSN
0952-0767
eISSN
1749-4192
DOI
10.1177/095207679801300204
Publisher site
See Article on Publisher Site

Abstract

Relations between managers and professionals in the public sector have often centred on the control of work performance. Work performance strategies and techniques have been transformed by recent public sector policies involving managerialisation and quasi-markets. In particular, the clinical audit programme in the National Health Service has traditionally been the preserve of professionals, mainly doctors but managers and purchasers have become more involved recently. Based on an empirical study, this paper explores the ways in which Health Authorities were approaching their responsibilities, the consequences of such strategies for purchasers and providers, and the implications for professional-managerial relations. The paper concludes that purchasers have not made substantial progress in assessing work performance because of professional resistance and the non-threatening environment fostered by some purchasers.

Journal

Public Policy and AdministrationSAGE

Published: Apr 1, 1998

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