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Care coordination: Complicated or complex?

Care coordination: Complicated or complex? Editorial International Journal of Care Coordination Care coordination: Complicated 2019, Vol. 22(1) 3–4 ! The Author(s) 2019 Article reuse guidelines: or complex? sagepub.com/journals-permissions DOI: 10.1177/2053434519840817 journals.sagepub.com/home/icp Sending a rocket to the moon and surgeons extracting analytical thinking to the table (to deal with complicat- brain tumours are complicated procedures. They ed situations) and the right brain the intuitive and cre- require engineer-designed blueprints, step-by-step algo- ative mindset (to deal with complex situations). Care coordination gets classified as both complex rithms, well-trained staff and exquisite combinations of computer software running carefully calibrated equip- and complicated. For example, when the challenge of ment. In contrast, coordinating health care requires care coordination is approached as a communication constant adaptations in design and action because it problem and ‘solved’ with an IT application, it is clas- sified as complex. Understanding care coordination – comes along with many reciprocal ties in changing and unpredictable environments. as the care experience of patients when they use care in The solutions to complicated problems do not work inpatient, post-acute and home settings – makes it a as well with complex problems because complex complicated strategy. This entails the current problems involve too many unknowns and too many http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png International Journal of Care Coordination SAGE

Care coordination: Complicated or complex?

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References (2)

Publisher
SAGE
Copyright
© The Author(s) 2019
ISSN
2053-4345
eISSN
2053-4353
DOI
10.1177/2053434519840817
Publisher site
See Article on Publisher Site

Abstract

Editorial International Journal of Care Coordination Care coordination: Complicated 2019, Vol. 22(1) 3–4 ! The Author(s) 2019 Article reuse guidelines: or complex? sagepub.com/journals-permissions DOI: 10.1177/2053434519840817 journals.sagepub.com/home/icp Sending a rocket to the moon and surgeons extracting analytical thinking to the table (to deal with complicat- brain tumours are complicated procedures. They ed situations) and the right brain the intuitive and cre- require engineer-designed blueprints, step-by-step algo- ative mindset (to deal with complex situations). Care coordination gets classified as both complex rithms, well-trained staff and exquisite combinations of computer software running carefully calibrated equip- and complicated. For example, when the challenge of ment. In contrast, coordinating health care requires care coordination is approached as a communication constant adaptations in design and action because it problem and ‘solved’ with an IT application, it is clas- sified as complex. Understanding care coordination – comes along with many reciprocal ties in changing and unpredictable environments. as the care experience of patients when they use care in The solutions to complicated problems do not work inpatient, post-acute and home settings – makes it a as well with complex problems because complex complicated strategy. This entails the current problems involve too many unknowns and too many

Journal

International Journal of Care Coordination – SAGE

Published: Mar 1, 2019

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