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Book Review: Quality Assurance Policies & Procedures for Ambulatory Health Care

Book Review: Quality Assurance Policies & Procedures for Ambulatory Health Care BOOK REVIEWS Quality Assurance Policies & the Index. The use of a three ring throughout the book, one chapter is Procedures for Ambulatory binder enables the nurse to add to or devoted solely to that subject. The Health Care by Judith M. Bulau. change forms and policies in the authors view the nurse as the liaison Rockville, MD: Aspen Publish­ manual. between the hospital program and ers, Inc., 1990. Until a quality assurance manual is the worksite. The nursing functions This quality assurance policy and available specifically for occupational as described are comprehensive and procedure manual is a good starting health nursing, occupational health the authors stress the necessity for point for occupational health nurses nurses may want to invest in Bulau's qualified occupational health nurses interested in beginning or improving rather comprehensive quality assur­ and in-depth knowledge of the an existing quality assurance pro­ ance manual instead of creating an workplace, with nursing services tai­ gram. The Introduction, which cov­ entire quality assurance program from lored to company size and individual ers the needs for and benefits of scratch. Occupational health nurses company needs. committed to improving nursing care having complete and well docu­ Operational issues affecting hospi­ mented policies and procedures, and will find Quality Assurance Policies and tal occupational health services are Part I, which discusses policy and Procedures for Ambulatory Health Care presented, including marketing and procedure development, are thor­ beneficial, and an asset to their quality sales, staffing, and the need for skills in computer technology. ough, providing a sound base for the assurance programs. The book is of reasonable length, rest of the manual. A nice, rather Eileen Nosko Lukes, MS, RN current bibliography is included at Mesa, AZ well organized, and figures and ta­ the end of Part I. presented throughout. One bles arc Portions of the manual, including Occupational Health Services, A inaccuracy noted was attributing cer­ some tools, may be suitable for modi­ Guide to Program Planning and tification of occupational health fication and inclusion in the occupa­ Management by William L. nurses to the American Association tional health department's own pol­ Newkirk and Lynn D. Jones of Occupational Health Nurses icy and procedure manual. However, (eds.), Chicago, IL: American (AAOHN) instead of the American adaptability to occupational health Hospital Publishing, Inc., 1989. Board for Occupational Health Nurs­ may be tedious and difficult since This book provides information ing (ABOHN). The same author the policies and tools are clearly on the establishment or expansion of quoted salaries for nursing personnel designed for ambulatory health care occupational health services based in with occupational health training and settings. At times the manual seems hospitals or free standing clinics. experience as ranging from $35,000 to be illness oriented; it covers qual­ There arc various contributing au­ to $40,000. The 19H9 March ity assurance issues of medical, nurs­ thors, including several nurses. The AAOHN membership survey, with ing, and allied health care practice. introductory chapter is an interesting almost 10,000 responses, indicated The American Nurses Association presentation describing the prolifera­ only 16.8% of salaries were above Standards of Nursing Practice and tion of hospital occupational health $35,000. the Code of Ethics are included in programs in response to a decline in The final chapter addresses future Section 1000 as exhibits. Also in­ inpatient utilization rates, an in­ trends and states: "In the 1990s oc­ cluded is the state's (Minnesota) crease in numbers of physicians, and cupational health market, the oc­ Nurse Practice Act. Section 5000, on a need to increase hospital revenue. cupational health nurse will be the key player." Personnel, contains examples of dis­ The authors recognize that hospitals lack knowledge of the scope and This hook is a good reference for ciplinary action form letters, em­ content of comprehensive occupa­ those in hospital or free standing ployee injury report forms, job de­ tional health programs which this clinics needing information on pro­ scriptions, and performance apprais­ als, which may all be useful in an book addresses. gram planning and occupational The main elements of hospital occupational health setting. The health issues, and very useful to Index is thorough. occupational health services are pre­ nurses associated with these pro­ While the manual is well written sented, including acute injury treat­ grams who are inexperienced in oc­ and usable by the target audience ment, case management, and em­ cupational health. (ambulatory care settings), the man­ ployee screening. Patricia 1<:. Hunt, MN, RN, COHN ual could be enhanced by using tab Although the role of the occupa­ St. Louis, MO dividers to separate the sections and tional health nurse is mentioned AAOHN JOURNAL, FEBRUARY 1992, VOL. 40, NO.2 http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png AAOHN Journal SAGE

Book Review: Quality Assurance Policies & Procedures for Ambulatory Health Care

Lukes, Eileen Nosko
AAOHN Journal , Volume 40 (2): 1 – Feb 1, 1992
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Publisher
SAGE
Copyright
© 1992 American Association of Occupational Health Nurses
ISSN
0891-0162
DOI
10.1177/216507999204000210
Publisher site
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Abstract

BOOK REVIEWS Quality Assurance Policies & the Index. The use of a three ring throughout the book, one chapter is Procedures for Ambulatory binder enables the nurse to add to or devoted solely to that subject. The Health Care by Judith M. Bulau. change forms and policies in the authors view the nurse as the liaison Rockville, MD: Aspen Publish­ manual. between the hospital program and ers, Inc., 1990. Until a quality assurance manual is the worksite. The nursing functions This quality assurance policy and available specifically for occupational as described are comprehensive and procedure manual is a good starting health nursing, occupational health the authors stress the necessity for point for occupational health nurses nurses may want to invest in Bulau's qualified occupational health nurses interested in beginning or improving rather comprehensive quality assur­ and in-depth knowledge of the an existing quality assurance pro­ ance manual instead of creating an workplace, with nursing services tai­ gram. The Introduction, which cov­ entire quality assurance program from lored to company size and individual ers the needs for and benefits of scratch. Occupational health nurses company needs. committed to improving nursing care having complete and well docu­ Operational issues affecting hospi­ mented policies and procedures, and will find Quality Assurance Policies and tal occupational health services are Part I, which discusses policy and Procedures for Ambulatory Health Care presented, including marketing and procedure development, are thor­ beneficial, and an asset to their quality sales, staffing, and the need for skills in computer technology. ough, providing a sound base for the assurance programs. The book is of reasonable length, rest of the manual. A nice, rather Eileen Nosko Lukes, MS, RN current bibliography is included at Mesa, AZ well organized, and figures and ta­ the end of Part I. presented throughout. One bles arc Portions of the manual, including Occupational Health Services, A inaccuracy noted was attributing cer­ some tools, may be suitable for modi­ Guide to Program Planning and tification of occupational health fication and inclusion in the occupa­ Management by William L. nurses to the American Association tional health department's own pol­ Newkirk and Lynn D. Jones of Occupational Health Nurses icy and procedure manual. However, (eds.), Chicago, IL: American (AAOHN) instead of the American adaptability to occupational health Hospital Publishing, Inc., 1989. Board for Occupational Health Nurs­ may be tedious and difficult since This book provides information ing (ABOHN). The same author the policies and tools are clearly on the establishment or expansion of quoted salaries for nursing personnel designed for ambulatory health care occupational health services based in with occupational health training and settings. At times the manual seems hospitals or free standing clinics. experience as ranging from $35,000 to be illness oriented; it covers qual­ There arc various contributing au­ to $40,000. The 19H9 March ity assurance issues of medical, nurs­ thors, including several nurses. The AAOHN membership survey, with ing, and allied health care practice. introductory chapter is an interesting almost 10,000 responses, indicated The American Nurses Association presentation describing the prolifera­ only 16.8% of salaries were above Standards of Nursing Practice and tion of hospital occupational health $35,000. the Code of Ethics are included in programs in response to a decline in The final chapter addresses future Section 1000 as exhibits. Also in­ inpatient utilization rates, an in­ trends and states: "In the 1990s oc­ cluded is the state's (Minnesota) crease in numbers of physicians, and cupational health market, the oc­ Nurse Practice Act. Section 5000, on a need to increase hospital revenue. cupational health nurse will be the key player." Personnel, contains examples of dis­ The authors recognize that hospitals lack knowledge of the scope and This hook is a good reference for ciplinary action form letters, em­ content of comprehensive occupa­ those in hospital or free standing ployee injury report forms, job de­ tional health programs which this clinics needing information on pro­ scriptions, and performance apprais­ als, which may all be useful in an book addresses. gram planning and occupational The main elements of hospital occupational health setting. The health issues, and very useful to Index is thorough. occupational health services are pre­ nurses associated with these pro­ While the manual is well written sented, including acute injury treat­ grams who are inexperienced in oc­ and usable by the target audience ment, case management, and em­ cupational health. (ambulatory care settings), the man­ ployee screening. Patricia 1<:. Hunt, MN, RN, COHN ual could be enhanced by using tab Although the role of the occupa­ St. Louis, MO dividers to separate the sections and tional health nurse is mentioned AAOHN JOURNAL, FEBRUARY 1992, VOL. 40, NO.2

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AAOHN Journal – SAGE

Published: Feb 1, 1992

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