Get 20M+ Full-Text Papers For Less Than $1.50/day. Start a 14-Day Trial for You or Your Team.

Learn More →

Analysis and Proposed Model of Family Caregivers’ Relationships With Home Health Providers and Perceptions of the Quality of Formal Services

Analysis and Proposed Model of Family Caregivers’ Relationships With Home Health Providers and... Relationships between families and home health nurses promote effective care and service access for those at end of life, positive caregiver experiences, and satisfaction with care. This study explores family caregivers’ accounts of relationships with home care nurses; findings inform a model of relationships and satisfaction with home health services. Ethnographic, qualitative interviews were conducted with 26 bereaved caregivers in one Western Canadian regional health agency. Data analysis was informed by symbolic interactionism. Participants described their relationships with home care nurses and spoke about their assessments of the care provided. Findings highlighted the importance of the length, frequency, and continuity of contact, conversation, socializing, and sharing information. Participants were cognizant of their own and care recipients’ roles in building relationship. Nurse behaviors demonstrating affection, acknowledgment, commitment, and understanding were appreciated. A model links relationship preconditions, relational demonstrations, and perceived care quality and may be used to identify points of intervention. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Journal of Applied Gerontology SAGE

Analysis and Proposed Model of Family Caregivers’ Relationships With Home Health Providers and Perceptions of the Quality of Formal Services

Journal of Applied Gerontology , Volume 32 (2): 19 – Mar 1, 2013

Loading next page...
 
/lp/sage/analysis-and-proposed-model-of-family-caregivers-relationships-with-NG1HguJJjh
Publisher
SAGE
Copyright
© The Author(s) 2011
ISSN
0733-4648
eISSN
1552-4523
DOI
10.1177/0733464811408699
pmid
25474216
Publisher site
See Article on Publisher Site

Abstract

Relationships between families and home health nurses promote effective care and service access for those at end of life, positive caregiver experiences, and satisfaction with care. This study explores family caregivers’ accounts of relationships with home care nurses; findings inform a model of relationships and satisfaction with home health services. Ethnographic, qualitative interviews were conducted with 26 bereaved caregivers in one Western Canadian regional health agency. Data analysis was informed by symbolic interactionism. Participants described their relationships with home care nurses and spoke about their assessments of the care provided. Findings highlighted the importance of the length, frequency, and continuity of contact, conversation, socializing, and sharing information. Participants were cognizant of their own and care recipients’ roles in building relationship. Nurse behaviors demonstrating affection, acknowledgment, commitment, and understanding were appreciated. A model links relationship preconditions, relational demonstrations, and perceived care quality and may be used to identify points of intervention.

Journal

Journal of Applied GerontologySAGE

Published: Mar 1, 2013

There are no references for this article.