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OPINION A question of balance: could integrated care pathways be the answer? Jenny Gray Venture Truining G. Consulting Ltd, UK Dividing your attention between the various demands Just some of the spin-offs of the ICP tool include: of patient care can put you in a spin. Quality standards, placing the patiendclient firmly at the centre of health and safety, performance measures, documenta- their own care tion, patient and carer, referrer and staff satisfaction issues incorporation of actual patient experiences into all have to be addressed. You need to raise the quality of locally agreed best practice care and improve the patient experience, whilst driving 0 consistent, high quality care delivery and meeting down costs and providing value for money. All these of key standards demands can pull you every-which-way. 0 continuous monitoring, measurement and analysis The latest UK National Health Service (NHS) gov- of care actually delivered as compared with care ernment legslation and guidance requiring health and planned or anticipated social care organisations to demonstrate systematic action administrative and management information to for continuous improvements in patient care adds to the support central and local reporting equation, making quality and attention to the patient risk management experience even
Journal of Integrated Care Pathways – SAGE
Published: Dec 1, 2001
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