Access the full text.
Sign up today, get DeepDyve free for 14 days.
References for this paper are not available at this time. We will be adding them shortly, thank you for your patience.
Background. Health services have responded to perceived 'inappropriate' attenders at accident and emergency (A&E) departments in three ways. Firstly, they have responded by attempting to decrease the numbers of patients attending A&E departments. There is little evidence supporting the efficacy of such policies. Secondly, they have responded by referring inappropriate attenders to another site. Research indicates that whilst such referral may be feasible, resultant decreases in departmental workloads have yet to be demonstrated. Patient outcome has also to be determined. Thirdly, by performing triage of attenders they provide care appropriate to their needs. Sessional GPs working in A&E departments manage non-emergency A&E attenders safely and use fewer resources than do usual A&E staff. Long-term effects on health-seeking behaviour and patient perception of the distinction between primary care services have yet to be determined. Conclusions. Rather than vainly attempting to make the patients appropriate to the service, future initiative should concentrate on making the A&E service more appropriate to the patient. Keywords: A&E departments.
Family Practice – Oxford University Press
Published: Feb 1, 1998
Read and print from thousands of top scholarly journals.
Already have an account? Log in
Bookmark this article. You can see your Bookmarks on your DeepDyve Library.
To save an article, log in first, or sign up for a DeepDyve account if you don’t already have one.
Copy and paste the desired citation format or use the link below to download a file formatted for EndNote
Access the full text.
Sign up today, get DeepDyve free for 14 days.
All DeepDyve websites use cookies to improve your online experience. They were placed on your computer when you launched this website. You can change your cookie settings through your browser.