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Empowering your team to encourage them to deliver better customer service

Empowering your team to encourage them to deliver better customer service By providing outstanding customer service, clinic staff can create a memorable experience for their clients and increase the likelihood of securing repeat business. Giving employees the opportunity to use their initiative and respond to enquiries can motivate them to do a better job, and feel satisfied with their work. Jason Ratcliffe uses some case studies to demonstrate this strategy in practice http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Journal of Aesthetic Nursing Mark Allen Group

Empowering your team to encourage them to deliver better customer service

Journal of Aesthetic Nursing , Volume 5 (4): 2 – May 2, 2016

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Publisher
Mark Allen Group
Copyright
Copyright © 2016 MA Healthcare Limited
ISSN
2050-3717
eISSN
2052-2878
DOI
10.12968/joan.2016.5.4.202
Publisher site
See Article on Publisher Site

Abstract

By providing outstanding customer service, clinic staff can create a memorable experience for their clients and increase the likelihood of securing repeat business. Giving employees the opportunity to use their initiative and respond to enquiries can motivate them to do a better job, and feel satisfied with their work. Jason Ratcliffe uses some case studies to demonstrate this strategy in practice

Journal

Journal of Aesthetic NursingMark Allen Group

Published: May 2, 2016

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