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The influence of institutional factors on e-governance development and performance: An exploration in the Russian Federation

The influence of institutional factors on e-governance development and performance: An... This research explored the effect of institutional factors on e-governance development and performance, with particular attention to Russian Federation conditions. The authors conducted a multi-method case study that explores how institutional factors appear to influence the performance of e-governance. Using the case of the Russian Federation, the analysis focused on underlying regulative, normative, and cultural factors revealed through international and domestic studies, government structures, legal foundations, and choices made about what to monitor and measure. We found strong hierarchical structures with fragmented responsibilities, and laws and regulations that focus mainly on the role of authorities, formal power and technologies. In terms of performance, most attention is paid to monitoring e-services and technical infrastructure with almost no attention to citizen engagement, empowerment, or participation. These dominant trends contribute to institutional traps (including internal fragmentation, inflexible patterns of interaction, expectations of corruption, over reliance on international rankings) that significantly limit the development of e-governance and its promises of administrative reform, better public services, and new concepts of citizenship. The research concludes with an argument that a multi-faceted approach to assessment provides greater understanding of a given country’s e-governance pattern and its prospects for future development. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Information Polity IOS Press

The influence of institutional factors on e-governance development and performance: An exploration in the Russian Federation

Vidiasova, Lyudmila; Dawes, Sharon S.
Information Polity , Volume 22 (4): 23 – Jan 1, 2017
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Publisher
IOS Press
Copyright
Copyright © 2017 © 2017 – IOS Press and the authors. All rights reserved
ISSN
1570-1255
eISSN
1875-8754
DOI
10.3233/IP-170416
Publisher site
See Article on Publisher Site

Abstract

This research explored the effect of institutional factors on e-governance development and performance, with particular attention to Russian Federation conditions. The authors conducted a multi-method case study that explores how institutional factors appear to influence the performance of e-governance. Using the case of the Russian Federation, the analysis focused on underlying regulative, normative, and cultural factors revealed through international and domestic studies, government structures, legal foundations, and choices made about what to monitor and measure. We found strong hierarchical structures with fragmented responsibilities, and laws and regulations that focus mainly on the role of authorities, formal power and technologies. In terms of performance, most attention is paid to monitoring e-services and technical infrastructure with almost no attention to citizen engagement, empowerment, or participation. These dominant trends contribute to institutional traps (including internal fragmentation, inflexible patterns of interaction, expectations of corruption, over reliance on international rankings) that significantly limit the development of e-governance and its promises of administrative reform, better public services, and new concepts of citizenship. The research concludes with an argument that a multi-faceted approach to assessment provides greater understanding of a given country’s e-governance pattern and its prospects for future development.

Journal

Information Polity – IOS Press

Published: Jan 1, 2017

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