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Modeling e-government business processes: New approaches to transparent and efficient performance

Modeling e-government business processes: New approaches to transparent and efficient performance Many governments worldwide are restructuring their business practices to improve their performances. To help describe and understand the process of restructuring, modeling techniques are used at different levels of modeling abstraction. This paper presents a new approach to the modeling of e-government business processes. It is based on two existing modeling techniques: Business Process Mapping (BPMapping) and UN/CEFACT Modeling Methodology (UMM). The BPMapping technique provides an overall graphical representation of an organization depicting all different types of business processes, their inputs, outputs, and the environment in which the organization operates. The UMM methodology with its different business views gives details on collaborations and interactions of business processes. Combining BPMapping with UMM leads to a very expressive modeling approach which can provide artifact details at the higher levels of modeling abstraction and which also shows deployment strategies of the business processes. To illustrate the effectiveness of the proposed approach, it is applied to the modeling of the Record Integrated Management business process at Quebec Government. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Information Polity IOS Press

Modeling e-government business processes: New approaches to transparent and efficient performance

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Publisher
IOS Press
Copyright
Copyright © 2009 by IOS Press, Inc
ISSN
1570-1255
eISSN
1875-8754
DOI
10.3233/IP-2009-0168
Publisher site
See Article on Publisher Site

Abstract

Many governments worldwide are restructuring their business practices to improve their performances. To help describe and understand the process of restructuring, modeling techniques are used at different levels of modeling abstraction. This paper presents a new approach to the modeling of e-government business processes. It is based on two existing modeling techniques: Business Process Mapping (BPMapping) and UN/CEFACT Modeling Methodology (UMM). The BPMapping technique provides an overall graphical representation of an organization depicting all different types of business processes, their inputs, outputs, and the environment in which the organization operates. The UMM methodology with its different business views gives details on collaborations and interactions of business processes. Combining BPMapping with UMM leads to a very expressive modeling approach which can provide artifact details at the higher levels of modeling abstraction and which also shows deployment strategies of the business processes. To illustrate the effectiveness of the proposed approach, it is applied to the modeling of the Record Integrated Management business process at Quebec Government.

Journal

Information PolityIOS Press

Published: Jan 1, 2009

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