Get 20M+ Full-Text Papers For Less Than $1.50/day. Start a 14-Day Trial for You or Your Team.

Learn More →

The impact of IT implementation on quality of shared information and its effect on firm performance: evidence from China

The impact of IT implementation on quality of shared information and its effect on firm... Issues relating to quality of shared information have received increasing attention from scholars and practitioners in recent years. However, our knowledge of the antecedents and consequences of quality of shared information is still limited. This study extends the organisational information processing theory, social exchange theory and knowledge-based view established in Western information management literature through examining the impact of IT implementation on quality of shared information with customers and suppliers, and the mediating effect of operational performance on the relationship between quality of shared information and financial performance. We propose and empirically test a model using data collected from 176 manufacturing companies in China. The results indicate that IT implementation is important in improving the quality of shared information with customers and suppliers. Furthermore, both quality of shared information with customers and quality of shared information with suppliers positively impact operational performance, which, in turn, leads to improvements in firms' financial performance. These findings provide a new perspective for information sharing and highlight the importance of high quality of shared information. Keywords: IT implementation; quality of shared information; operational performance; financial performance. Reference to this paper should be made as follows: Cai, J. and Dang, X. (2015) `The http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png International Journal of Internet Manufacturing and Services Inderscience Publishers

The impact of IT implementation on quality of shared information and its effect on firm performance: evidence from China

Loading next page...
 
/lp/inderscience-publishers/the-impact-of-it-implementation-on-quality-of-shared-information-and-c0Yo1lqGR9

References

References for this paper are not available at this time. We will be adding them shortly, thank you for your patience.

Publisher
Inderscience Publishers
Copyright
Copyright © 2015 Inderscience Enterprises Ltd.
ISSN
1751-6048
eISSN
1751-6056
DOI
10.1504/IJIMS.2015.074574
Publisher site
See Article on Publisher Site

Abstract

Issues relating to quality of shared information have received increasing attention from scholars and practitioners in recent years. However, our knowledge of the antecedents and consequences of quality of shared information is still limited. This study extends the organisational information processing theory, social exchange theory and knowledge-based view established in Western information management literature through examining the impact of IT implementation on quality of shared information with customers and suppliers, and the mediating effect of operational performance on the relationship between quality of shared information and financial performance. We propose and empirically test a model using data collected from 176 manufacturing companies in China. The results indicate that IT implementation is important in improving the quality of shared information with customers and suppliers. Furthermore, both quality of shared information with customers and quality of shared information with suppliers positively impact operational performance, which, in turn, leads to improvements in firms' financial performance. These findings provide a new perspective for information sharing and highlight the importance of high quality of shared information. Keywords: IT implementation; quality of shared information; operational performance; financial performance. Reference to this paper should be made as follows: Cai, J. and Dang, X. (2015) `The

Journal

International Journal of Internet Manufacturing and ServicesInderscience Publishers

Published: Jan 1, 2015

There are no references for this article.