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- Publisher
- Inderscience Publishers
- Copyright
- Copyright © Inderscience Enterprises Ltd. All rights reserved
- ISSN
- 1740-7494
- eISSN
- 1740-7508
- DOI
- 10.1504/EG.2008.018875
- Publisher site
- See Article on Publisher Site
Abstract
Providing better services for citizens and responding to their growing demand for online needs have been major drivers for implementing e-government in developed countries. Many developing countries have also launched their e-government projects claiming that they are based on citizen-centric strategies. However, most developing countries have low internet penetration levels and their citizens do not have the capacity to use advanced e-services. Therefore, it can be questionable how these e-government projects are customer-centric. Are they responding to people's needs or just focusing on citizens' IT access? This research paper investigates Jordan's deployment of e government and examines how citizen-centric it is.
Journal
Electronic Government, an International Journal – Inderscience Publishers
Published: Jan 1, 2008