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SRM index development and validation in Indian automobile sector

SRM index development and validation in Indian automobile sector The research paper proposes a reliable and valid supplier relationship management (SRM) index as a strategic tool specifically catering to Indian automobile sector. A standard methodology of scale development was followed to develop SRM scale and a case-based method was used to develop the index. SRM in Indian automobile sector emerged out to be a multi-dimensional construct comprising of trust, service quality, R&D and technological capability, flexibility, market orientation and support services. The literature in the area of SRM majorly deals with specific aspects of supply chain management like supplier selection, development and collaboration as well as purchasing strategy. But there is paucity of research pertaining to industry specific SRM index development and validation so as to get a holistic view. The strategic implications as well as marketing practitioners point of view is also discussed at the end for efficient and effective SRM practices by using SRM index. Keywords: SRM scale; SRM index; Indian automobile sector; exploratory factor analysis; confirmatory factor analysis; India. Reference to this paper should be made as follows: Agariya, A.K. and Singh, D. (2016) `SRM index development and validation in Indian automobile sector', Int. J. Business Performance and Supply Chain Modelling, Vol. 8, No. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png International Journal of Business Performance and Supply Chain Modelling Inderscience Publishers

SRM index development and validation in Indian automobile sector


The research paper proposes a reliable and valid supplier relationship management (SRM) index as a strategic tool specifically catering to Indian automobile sector. A standard methodology of scale development was followed to develop SRM scale and a case-based method was used to develop the index. SRM in Indian automobile sector emerged out to be a multi-dimensional construct comprising of trust, service quality, R&D and technological capability, flexibility, market orientation and support services. The literature in the area of SRM majorly deals with specific aspects of supply chain management like supplier selection, development and collaboration as well as purchasing strategy. But there is paucity of research pertaining to industry specific SRM index development and validation so as to get a holistic view. The strategic implications as well as marketing practitioners point of view is also discussed at the end for efficient and effective SRM practices by using SRM index. Keywords: SRM scale; SRM index; Indian automobile sector; exploratory factor analysis; confirmatory factor analysis; India. Reference to this paper should be made as follows: Agariya, A.K. and Singh, D. (2016) `SRM index development and validation in Indian automobile sector', Int. J. Business Performance and Supply Chain Modelling, Vol. 8, No. 1, pp.1­26. Biographical notes: Arun Kumar Agariya has been an Assistant Professor in the area of marketing in Department of Management at BITS Pilani ­ Pilani Campus since June 2013. He has two years of industrial experience at managerial level in financial service sector. His primary research and teaching areas are relationship marketing, consumer behaviour, advertising and research methodology. Copyright © 2016 Inderscience Enterprises Ltd. A.K. Agariya and D. Singh Deepali Singh is a Professor of Management at ABV-IIITM, Gwalior. She has guided many PhD students in new and innovative areas of e-marketing, e-CRM, ethical brand...
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Publisher
Inderscience Publishers
Copyright
Copyright © 2016 Inderscience Enterprises Ltd.
ISSN
1758-9401
eISSN
1758-941X
DOI
10.1504/IJBPSCM.2016.075998
Publisher site
See Article on Publisher Site

Abstract

The research paper proposes a reliable and valid supplier relationship management (SRM) index as a strategic tool specifically catering to Indian automobile sector. A standard methodology of scale development was followed to develop SRM scale and a case-based method was used to develop the index. SRM in Indian automobile sector emerged out to be a multi-dimensional construct comprising of trust, service quality, R&D and technological capability, flexibility, market orientation and support services. The literature in the area of SRM majorly deals with specific aspects of supply chain management like supplier selection, development and collaboration as well as purchasing strategy. But there is paucity of research pertaining to industry specific SRM index development and validation so as to get a holistic view. The strategic implications as well as marketing practitioners point of view is also discussed at the end for efficient and effective SRM practices by using SRM index. Keywords: SRM scale; SRM index; Indian automobile sector; exploratory factor analysis; confirmatory factor analysis; India. Reference to this paper should be made as follows: Agariya, A.K. and Singh, D. (2016) `SRM index development and validation in Indian automobile sector', Int. J. Business Performance and Supply Chain Modelling, Vol. 8, No.

Journal

International Journal of Business Performance and Supply Chain ModellingInderscience Publishers

Published: Jan 1, 2016

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