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National Fire Protection Association has identified disorientation within building structures as a leading cause of critical injury for firefighters. Firefighters frequently encounter unfamiliar environments which are often obstructed with heavy smoke and hazards. Detecting an injured or distressed firefighter is dependent on navigational systems which are limited in scope and capability. Radio frequency identification (RFID) can be adopted as a beneficial technology for firefighters' navigation. This research proposes firefighters' safety and accountability improvements via case study. Through collaboration with the Lethbridge fire department, AB, Canada, a critical assessment of implementing RFID within their work was assessed by gaining the experts opinions. Interviews and surveys are gathered and the business process reengineering (BPR) model is used for analysing the practicability of RFID technology. Results suggested sewing an active RFID tag onto the back of upper left arm on a firefighter's turnout coat. This recommendation adapts current technology designs for firefighter's efficiently and traceability improvements.
International Journal of Services Operations and Informatics – Inderscience Publishers
Published: Jan 1, 2021
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