Get 20M+ Full-Text Papers For Less Than $1.50/day. Start a 14-Day Trial for You or Your Team.

Learn More →

Real time asset tracking in field services using barcode system: a case study

Real time asset tracking in field services using barcode system: a case study A field service management system essentially provides way for companies to support field operations including technicians, tools, cranes and supplies for effective execution. Manual tracking of assets is cumbersome, prone to inaccuracy and do not provide the level of needed information. Tool centers maintain the inventory of tools to fulfil on-site repairs need to be standardised and simplified. The research gaps exists in the literature on the use of technological systems in managing assets in field services. This motivates the need for developing tracking and tracing solution to increase visibility and control of field assets. In this research, we developed a barcode based tool tracking system which will fully automate the asset tracking process. The solution consists of three main components user interface, database and barcode. This helps to better manage the fleet of assets efficiently. The developed tool is validated for tools tracking of a power generating company. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png International Journal of Services Operations and Informatics Inderscience Publishers

Real time asset tracking in field services using barcode system: a case study

Loading next page...
 
/lp/inderscience-publishers/real-time-asset-tracking-in-field-services-using-barcode-system-a-case-4c0ng6ZWTL
Publisher
Inderscience Publishers
Copyright
Copyright © Inderscience Enterprises Ltd
ISSN
1741-539X
eISSN
1741-5403
DOI
10.1504/ijsoi.2022.123561
Publisher site
See Article on Publisher Site

Abstract

A field service management system essentially provides way for companies to support field operations including technicians, tools, cranes and supplies for effective execution. Manual tracking of assets is cumbersome, prone to inaccuracy and do not provide the level of needed information. Tool centers maintain the inventory of tools to fulfil on-site repairs need to be standardised and simplified. The research gaps exists in the literature on the use of technological systems in managing assets in field services. This motivates the need for developing tracking and tracing solution to increase visibility and control of field assets. In this research, we developed a barcode based tool tracking system which will fully automate the asset tracking process. The solution consists of three main components user interface, database and barcode. This helps to better manage the fleet of assets efficiently. The developed tool is validated for tools tracking of a power generating company.

Journal

International Journal of Services Operations and InformaticsInderscience Publishers

Published: Jan 1, 2022

There are no references for this article.