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Performance measurement system of supply chain – an empirical study

Performance measurement system of supply chain – an empirical study Performance measurement (PM) of supply chain is gaining more interest in researchers and practitioners in this globalised era. It is a powerful tool which helps organisations to effectively and efficiently manage their resource utilisation and achieve their goals and objectives. However, literature reveals that medium scale organisations have paid little attention to performance measurement system (PMS) design and implementation. This paper is an attempt to explore and investigate issues concerning the design and implementation of PMS in Indian manufacturing industry. An empirical survey was conducted in Indian medium scale industries to explore the dimensions and characteristics of PMSs. The study highlighted that medium scale enterprises in India pay less attention to integration of supply chain and use of technology in their business processes. It revealed the continuing importance given to financial measures by these industries despite the increasing emphasis put on non-financial measures in the literature. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png International Journal of Business Performance and Supply Chain Modelling Inderscience Publishers

Performance measurement system of supply chain – an empirical study

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Publisher
Inderscience Publishers
Copyright
Copyright © Inderscience Enterprises Ltd. All rights reserved
ISSN
1758-9401
eISSN
1758-941X
DOI
10.1504/IJBPSCM.2013.058202
Publisher site
See Article on Publisher Site

Abstract

Performance measurement (PM) of supply chain is gaining more interest in researchers and practitioners in this globalised era. It is a powerful tool which helps organisations to effectively and efficiently manage their resource utilisation and achieve their goals and objectives. However, literature reveals that medium scale organisations have paid little attention to performance measurement system (PMS) design and implementation. This paper is an attempt to explore and investigate issues concerning the design and implementation of PMS in Indian manufacturing industry. An empirical survey was conducted in Indian medium scale industries to explore the dimensions and characteristics of PMSs. The study highlighted that medium scale enterprises in India pay less attention to integration of supply chain and use of technology in their business processes. It revealed the continuing importance given to financial measures by these industries despite the increasing emphasis put on non-financial measures in the literature.

Journal

International Journal of Business Performance and Supply Chain ModellingInderscience Publishers

Published: Jan 1, 2013

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