Get 20M+ Full-Text Papers For Less Than $1.50/day. Start a 14-Day Trial for You or Your Team.

Learn More →

Model of ITQM practice in management education - stakeholders perspective

Model of ITQM practice in management education - stakeholders perspective Efficient education system to foster quality education is need of the hour for economic development of a country to stand in the global economic turmoil. Management education's role is undoubtedly an important one to play in this process. This empirical study attempted to evaluate a suitable quality education model through integrated total quality management (ITQM). Three hundred twenty four stakeholders were selected from the group of industrial executives, parents/non-professionals (literate) and teaching faculty (general), as sample, and the data was obtained through their perception in respect of variables under seven critical factors of ITQM. The result of `t' test and one way ANOVA revealed that, the critical factors top management commitment (TMC), systematic approach to management (SAM), customer satisfaction (CS), employee involvement (EI) and training (TRG) have significant relationship with quality education. The result revealed that seven factors have significantly correlated with each other. The critical factor TMC has correlated with five factors except customer satisfaction and EI. Keywords: management education; integrated total quality management; ITQM; critical factors; stakeholders. Copyright © 2016 Inderscience Enterprises Ltd. Reference to this paper should be made as follows: Pandian, R.V.N., Pandi, A.P., Jeyathilagar, D. and Rajesh, R. (2016) ` ­ stakeholders perspective', http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png International Journal of Enterprise Network Management Inderscience Publishers

Model of ITQM practice in management education - stakeholders perspective

Loading next page...
 
/lp/inderscience-publishers/model-of-itqm-practice-in-management-education-stakeholders-qXB2vSCz06

References

References for this paper are not available at this time. We will be adding them shortly, thank you for your patience.

Publisher
Inderscience Publishers
Copyright
Copyright © 2016 Inderscience Enterprises Ltd.
ISSN
1748-1252
eISSN
1748-1260
DOI
10.1504/IJENM.2016.078968
Publisher site
See Article on Publisher Site

Abstract

Efficient education system to foster quality education is need of the hour for economic development of a country to stand in the global economic turmoil. Management education's role is undoubtedly an important one to play in this process. This empirical study attempted to evaluate a suitable quality education model through integrated total quality management (ITQM). Three hundred twenty four stakeholders were selected from the group of industrial executives, parents/non-professionals (literate) and teaching faculty (general), as sample, and the data was obtained through their perception in respect of variables under seven critical factors of ITQM. The result of `t' test and one way ANOVA revealed that, the critical factors top management commitment (TMC), systematic approach to management (SAM), customer satisfaction (CS), employee involvement (EI) and training (TRG) have significant relationship with quality education. The result revealed that seven factors have significantly correlated with each other. The critical factor TMC has correlated with five factors except customer satisfaction and EI. Keywords: management education; integrated total quality management; ITQM; critical factors; stakeholders. Copyright © 2016 Inderscience Enterprises Ltd. Reference to this paper should be made as follows: Pandian, R.V.N., Pandi, A.P., Jeyathilagar, D. and Rajesh, R. (2016) ` ­ stakeholders perspective',

Journal

International Journal of Enterprise Network ManagementInderscience Publishers

Published: Jan 1, 2016

There are no references for this article.