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Measuring satisfaction in buyer-supplier relationship from suppliers perspective

Measuring satisfaction in buyer-supplier relationship from suppliers perspective Supplier performance evaluation in buyer-supplier relationships from the buyer perspective is an important research issue among researchers and practitioners. Many studies have been conducted to measure the buyer’s satisfaction with the supplier’s performance in buyer-supplier relationships. However, very few studies present in the literature that deal with measurement of suppliers’ satisfaction in buyer-supplier relationships. The purpose of this study is to identify the factors that affect the suppliers’ satisfaction in buyer-supplier relationships and explore their relationships with suppliers’ satisfaction. A questionnaire survey was conducted among 300 suppliers organisation. Based on the influencing factors, four hypotheses were developed and tested in the framework of structural equation modelling. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png International Journal of Business Performance and Supply Chain Modelling Inderscience Publishers

Measuring satisfaction in buyer-supplier relationship from suppliers perspective

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Publisher
Inderscience Publishers
Copyright
Copyright © Inderscience Enterprises Ltd. All rights reserved
ISSN
1758-9401
eISSN
1758-941X
DOI
10.1504/IJBPSCM.2012.044974
Publisher site
See Article on Publisher Site

Abstract

Supplier performance evaluation in buyer-supplier relationships from the buyer perspective is an important research issue among researchers and practitioners. Many studies have been conducted to measure the buyer’s satisfaction with the supplier’s performance in buyer-supplier relationships. However, very few studies present in the literature that deal with measurement of suppliers’ satisfaction in buyer-supplier relationships. The purpose of this study is to identify the factors that affect the suppliers’ satisfaction in buyer-supplier relationships and explore their relationships with suppliers’ satisfaction. A questionnaire survey was conducted among 300 suppliers organisation. Based on the influencing factors, four hypotheses were developed and tested in the framework of structural equation modelling.

Journal

International Journal of Business Performance and Supply Chain Modelling – Inderscience Publishers

Published: Jan 1, 2012

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