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Improving the implementation of ERP systems through action research

Improving the implementation of ERP systems through action research Many organisations are experiencing similar problems with ERP implementation that they experienced with earlier information technologies. As a result, many organisations have invested heavily in ERP software only to discover that business performance has not improved overall. These shortfalls are attributed in the literature to a number of factors such as a misunderstanding of the nature of ERP and an underestimation of the effort involved in implementing such systems effectively. Traditionally, this literature has been normative or prescriptive with new tools, techniques, methods and managerial approaches arising with very little empirical validation. This research contributes to this area by attempting to address some of these limitations by systematically exploring issues of ERP implementation empirically. Throughout this research project, action research has required the researchers to balance research with practical objectives and it is recognised that the ethics of this form of research can prove problematic and the authors also identify these areas. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png International Journal of Enterprise Network Management Inderscience Publishers

Improving the implementation of ERP systems through action research

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Publisher
Inderscience Publishers
Copyright
Copyright © Inderscience Enterprises Ltd. All rights reserved
ISSN
1748-1252
eISSN
1748-1260
DOI
10.1504/IJENM.2008.016595
Publisher site
See Article on Publisher Site

Abstract

Many organisations are experiencing similar problems with ERP implementation that they experienced with earlier information technologies. As a result, many organisations have invested heavily in ERP software only to discover that business performance has not improved overall. These shortfalls are attributed in the literature to a number of factors such as a misunderstanding of the nature of ERP and an underestimation of the effort involved in implementing such systems effectively. Traditionally, this literature has been normative or prescriptive with new tools, techniques, methods and managerial approaches arising with very little empirical validation. This research contributes to this area by attempting to address some of these limitations by systematically exploring issues of ERP implementation empirically. Throughout this research project, action research has required the researchers to balance research with practical objectives and it is recognised that the ethics of this form of research can prove problematic and the authors also identify these areas.

Journal

International Journal of Enterprise Network ManagementInderscience Publishers

Published: Jan 1, 2008

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