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In recent years, reverse logistics (RL) practices have been perceived a great recognition among researchers/practitioners. In this paper, we intend to identify and prioritise the critical factors (CFs) in implementing the RL practices, from the industrial viewpoint. There are 13 CFs crucial in accomplishing the RL practices were recognised on the basis of critical review Copyright © 2017 Inderscience Enterprises Ltd. Identify and prioritise the CFs in implementing the RL practices of literature and experts opinion. These finalised 13 CFs were then analysed to determine their priority by means of analytical hierarchy process (AHP) technique. The AHP technique assists in determining the relative importance of the identified RL implementation critical factors. The findings of the work may help managers to address the related issues in RL implementation. Inputs needed to carry out this research work are taken from an Indian automotive components manufacturing company. The results of the study may help researchers/practitioners to prioritise their efforts to implement RL practices in effective manner. In the end, sensitivity analysis is carried out to examine the proposed RL implementation CFs stability. Keywords: analytical hierarchy process; AHP; critical factors; CFs; reverse logistics; RL; supply chain management; SCM; sensitivity analysis. Reference to
International Journal of Business and Systems Research – Inderscience Publishers
Published: Jan 1, 2017
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