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Examining the impact of possible antecedents on service usage: an empirical study on Macao e-government

Examining the impact of possible antecedents on service usage: an empirical study on Macao... This research investigated Macao citizens' intention of usage of e-government services. In the past, information technology (IT) adoption in private companies has been studied extensively. However, most of previous studies on the adoption of e-government are not enough for a base to build on further extensions. This research introduced a framework with five major factors that may affect the intention of usage of e-government services. They are: 1) perceived usefulness; 2) perceived ease of use; 3) technology characteristics; 4) trust; 5) persuasion. The results indicated that the factors of perceived usefulness, trust and persuasion exert the influence on the intention of usage of e-government, but the factors of perceived ease of use and technology characteristics do not. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Electronic Government, an International Journal Inderscience Publishers

Examining the impact of possible antecedents on service usage: an empirical study on Macao e-government

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Publisher
Inderscience Publishers
Copyright
Copyright © Inderscience Enterprises Ltd. All rights reserved
ISSN
1740-7494
eISSN
1740-7508
DOI
10.1504/EG.2009.022595
Publisher site
See Article on Publisher Site

Abstract

This research investigated Macao citizens' intention of usage of e-government services. In the past, information technology (IT) adoption in private companies has been studied extensively. However, most of previous studies on the adoption of e-government are not enough for a base to build on further extensions. This research introduced a framework with five major factors that may affect the intention of usage of e-government services. They are: 1) perceived usefulness; 2) perceived ease of use; 3) technology characteristics; 4) trust; 5) persuasion. The results indicated that the factors of perceived usefulness, trust and persuasion exert the influence on the intention of usage of e-government, but the factors of perceived ease of use and technology characteristics do not.

Journal

Electronic Government, an International JournalInderscience Publishers

Published: Jan 1, 2009

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