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Evaluation of accessibility standards on Ugandan e-government websites

Evaluation of accessibility standards on Ugandan e-government websites In spite of the efforts made by the Government of Uganda through the National IT Authority Uganda (NITA-U) to provide many of the government services online, web accessibility is still not considered as a major factor by the developers of the e-government websites. As a result, people with disabilities cannot use websites as effectively as people without disabilities. Therefore, the main objective of this study was to evaluate the extent by which Ugandan e-government websites meet the internationally accepted WCAG 2.0 standards. The analysis was done for 63 websites belonging to government ministries, departments and agencies. Website accessibility assessment was carried out using two automatic evaluation tools: TAW and AChecker. The results presented in this paper indicate that all the websites not do not satisfy the level AA accessibility guidelines. Although NITA-U has developed guidelines for building websites, there is still great need to improve accessibility on e-government websites. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Electronic Government, an International Journal Inderscience Publishers

Evaluation of accessibility standards on Ugandan e-government websites

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Publisher
Inderscience Publishers
Copyright
Copyright © Inderscience Enterprises Ltd
ISSN
1740-7494
eISSN
1740-7508
DOI
10.1504/EG.2019.102615
Publisher site
See Article on Publisher Site

Abstract

In spite of the efforts made by the Government of Uganda through the National IT Authority Uganda (NITA-U) to provide many of the government services online, web accessibility is still not considered as a major factor by the developers of the e-government websites. As a result, people with disabilities cannot use websites as effectively as people without disabilities. Therefore, the main objective of this study was to evaluate the extent by which Ugandan e-government websites meet the internationally accepted WCAG 2.0 standards. The analysis was done for 63 websites belonging to government ministries, departments and agencies. Website accessibility assessment was carried out using two automatic evaluation tools: TAW and AChecker. The results presented in this paper indicate that all the websites not do not satisfy the level AA accessibility guidelines. Although NITA-U has developed guidelines for building websites, there is still great need to improve accessibility on e-government websites.

Journal

Electronic Government, an International JournalInderscience Publishers

Published: Jan 1, 2019

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