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Evaluating electronic banking systems in developing nations through Analytic Hierarchy Process model: a case study

Evaluating electronic banking systems in developing nations through Analytic Hierarchy Process... Since the beginning of the late 1970s an impressive number of innovative electronic banking systems have been developed and tested commercially. One of the most important issues with respect to these innovations is the choosing best electronic banking method. The aim of this paper is to rank five electronic banking methods comprising ATM banking, Phone banking, Internet banking, Mobile banking and SMS banking in Iran as a case study of developing nations using Analytic Hierarchy Process (AHP) model, which is a quantitative method of decision making. Our findings suggest that ATM banking has the highest performance in Iran among others. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png International Journal of Electronic Finance Inderscience Publishers

Evaluating electronic banking systems in developing nations through Analytic Hierarchy Process model: a case study

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Publisher
Inderscience Publishers
Copyright
Copyright © Inderscience Enterprises Ltd. All rights reserved
ISSN
1746-0069
eISSN
1746-0077
DOI
10.1504/IJEF.2009.028974
Publisher site
See Article on Publisher Site

Abstract

Since the beginning of the late 1970s an impressive number of innovative electronic banking systems have been developed and tested commercially. One of the most important issues with respect to these innovations is the choosing best electronic banking method. The aim of this paper is to rank five electronic banking methods comprising ATM banking, Phone banking, Internet banking, Mobile banking and SMS banking in Iran as a case study of developing nations using Analytic Hierarchy Process (AHP) model, which is a quantitative method of decision making. Our findings suggest that ATM banking has the highest performance in Iran among others.

Journal

International Journal of Electronic FinanceInderscience Publishers

Published: Jan 1, 2009

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