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Electronic government return assessment by measuring information system usage

Electronic government return assessment by measuring information system usage This study attempted to assess the impact of electronic government on back office functions. Information system usage and a multi-level framework are proposed as a measure for back office functions. The study is applied to the Kuwaiti e-government project. The study's findings indicate no significant impact on the back office. However, using the framework and information system usage measure has provided a multi-dimensional picture of the status of the e-government project. Management and research implications of the study's findings are presented. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Electronic Government, an International Journal Inderscience Publishers

Electronic government return assessment by measuring information system usage

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References (24)

Publisher
Inderscience Publishers
Copyright
Copyright © Inderscience Enterprises Ltd. All rights reserved
ISSN
1740-7494
eISSN
1740-7508
DOI
10.1504/EG.2010.029888
Publisher site
See Article on Publisher Site

Abstract

This study attempted to assess the impact of electronic government on back office functions. Information system usage and a multi-level framework are proposed as a measure for back office functions. The study is applied to the Kuwaiti e-government project. The study's findings indicate no significant impact on the back office. However, using the framework and information system usage measure has provided a multi-dimensional picture of the status of the e-government project. Management and research implications of the study's findings are presented.

Journal

Electronic Government, an International JournalInderscience Publishers

Published: Jan 1, 2010

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