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E-government services: design and evaluation of crime reporting alternatives

E-government services: design and evaluation of crime reporting alternatives Unreported crime is prevalent worldwide. We developed an interactive internet reporting system for witnesses to report crime. The system emulates police standard interviews. We evaluated its efficacy by comparing it to an example of existing non-interactive reporting systems in terms of completeness and accuracy of resulting reports. Completeness of report was higher for our system with 143% more information. Accuracy of reports was slightly lower for our system with a two percent difference (94% vs. 96%). Our system obtains more complete reports with comparable accuracy and is proposed as an alternative to address unreported crime. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Electronic Government, an International Journal Inderscience Publishers

E-government services: design and evaluation of crime reporting alternatives

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Publisher
Inderscience Publishers
Copyright
Copyright © Inderscience Enterprises Ltd. All rights reserved
ISSN
1740-7494
eISSN
1740-7508
DOI
10.1504/EG.2013.052600
Publisher site
See Article on Publisher Site

Abstract

Unreported crime is prevalent worldwide. We developed an interactive internet reporting system for witnesses to report crime. The system emulates police standard interviews. We evaluated its efficacy by comparing it to an example of existing non-interactive reporting systems in terms of completeness and accuracy of resulting reports. Completeness of report was higher for our system with 143% more information. Accuracy of reports was slightly lower for our system with a two percent difference (94% vs. 96%). Our system obtains more complete reports with comparable accuracy and is proposed as an alternative to address unreported crime.

Journal

Electronic Government, an International JournalInderscience Publishers

Published: Jan 1, 2013

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