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/lp/inderscience-publishers/e-government-effectiveness-assessment-of-contributing-governments-ict-jM0XxTTgWi
- Publisher
- Inderscience Publishers
- Copyright
- Copyright © Inderscience Enterprises Ltd. All rights reserved
- ISSN
- 1751-200X
- eISSN
- 1751-2018
- DOI
- 10.1504/IJBSR.2013.050615
- Publisher site
- See Article on Publisher Site
Abstract
The usage of ICT by governments’ agencies, accessibility of digital content, and the availability of advanced technologies are among the crucial factors that affect the e-government process effectiveness. Based on secondary data derived from UNPAN and the World Economic Forum, Executive Opinion Survey, this study investigates the major factors that are essential to e-government success. Data were composed from ranks as well as scores that were both included in the analysis. Parametric and non-parametric tests were used for this aim. The results show that government online service index, presence of ICT in government agencies, and e-participation are significant factors for the effectiveness of e-government operations, represented by accessibility and availability. Moreover, results highlight the important factors that help countries be among the high e-government ranks. In general, this paper has important implications for government decision makers, e-government systems designers, and e-government researchers.
Journal
International Journal of Business and Systems Research – Inderscience Publishers
Published: Jan 1, 2013