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Development of a web-based quality function deployment system

Development of a web-based quality function deployment system Quality function deployment (QFD) is an important tool in product planning and development. It helps improve customer satisfaction and shortening product development lifecycle. Due to the fact that QFD is a team tool and assists group process, geographically distributed team members pose a challenging issue on the common practice and usage of QFD. In this research, a prototype web-based QFD system is proposed and implemented in order to mitigate the aforementioned concern. Based on the potential deficiency in technical correlation matrix, the proposed application adopts a new approach in managing the engineering correlations. An example of a software module design has been used to demonstrate and approve the developed system. Positive results, including improved communication and collaboration among team members and shortened and smoothed product development lifecycle, are gained through the case study. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png International Journal of Internet Manufacturing and Services Inderscience Publishers

Development of a web-based quality function deployment system

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References (21)

Publisher
Inderscience Publishers
Copyright
Copyright © Inderscience Enterprises Ltd. All rights reserved
ISSN
1751-6048
eISSN
1751-6056
DOI
10.1504/IJIMS.2011.039211
Publisher site
See Article on Publisher Site

Abstract

Quality function deployment (QFD) is an important tool in product planning and development. It helps improve customer satisfaction and shortening product development lifecycle. Due to the fact that QFD is a team tool and assists group process, geographically distributed team members pose a challenging issue on the common practice and usage of QFD. In this research, a prototype web-based QFD system is proposed and implemented in order to mitigate the aforementioned concern. Based on the potential deficiency in technical correlation matrix, the proposed application adopts a new approach in managing the engineering correlations. An example of a software module design has been used to demonstrate and approve the developed system. Positive results, including improved communication and collaboration among team members and shortened and smoothed product development lifecycle, are gained through the case study.

Journal

International Journal of Internet Manufacturing and ServicesInderscience Publishers

Published: Jan 1, 2011

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