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Development of a universal supply chain management performance index

Development of a universal supply chain management performance index In today’s competitive market, it is essential for companies to evaluate and benchmark their supply chain management (SCM) system. This task is difficult due to the lack of a universal index that includes the relevant criteria for any business nature such as manufacturing or service. This paper identified six major criteria and their respected sub-criteria of the SCM cycle based on literature survey and experts’ opinions from different industrial and academic backgrounds. A survey of the SCM experts is used to find the weight of each criterion on a SCM performance index (SCMPI). The proposed SCMPI is helpful in evaluating and monitoring the overall SCM performance and in setting targets of a desired performance level. The SCMPI is useful regardless of the business nature or size. It is also applicable with simple adjustment when some criterion is not available. The model was validated using a case study. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png International Journal of Business Performance and Supply Chain Modelling Inderscience Publishers

Development of a universal supply chain management performance index

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References (13)

Publisher
Inderscience Publishers
Copyright
Copyright © Inderscience Enterprises Ltd. All rights reserved
ISSN
1758-9401
eISSN
1758-941X
DOI
10.1504/IJBPSCM.2012.050387
Publisher site
See Article on Publisher Site

Abstract

In today’s competitive market, it is essential for companies to evaluate and benchmark their supply chain management (SCM) system. This task is difficult due to the lack of a universal index that includes the relevant criteria for any business nature such as manufacturing or service. This paper identified six major criteria and their respected sub-criteria of the SCM cycle based on literature survey and experts’ opinions from different industrial and academic backgrounds. A survey of the SCM experts is used to find the weight of each criterion on a SCM performance index (SCMPI). The proposed SCMPI is helpful in evaluating and monitoring the overall SCM performance and in setting targets of a desired performance level. The SCMPI is useful regardless of the business nature or size. It is also applicable with simple adjustment when some criterion is not available. The model was validated using a case study.

Journal

International Journal of Business Performance and Supply Chain ModellingInderscience Publishers

Published: Jan 1, 2012

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