Access the full text.
Sign up today, get DeepDyve free for 14 days.
Loading next page...
/lp/inderscience-publishers/development-of-a-mobile-airline-reservation-and-payment-system-vhQjZqn6M0
- Publisher
- Inderscience Publishers
- Copyright
- Copyright © Inderscience Enterprises Ltd. All rights reserved
- ISSN
- 1746-0069
- eISSN
- 1746-0077
- DOI
- 10.1504/IJEF.2010.035731
- Publisher site
- See Article on Publisher Site
Abstract
Airline Reservation in developing countries is carried out either manually or electronically. Either methods, reservation and payment operations are done in piece-meal fashion; this is cost prohibitive, time consuming and tedious leading to inefficiency. We present an integrated mobile airline reservation and payment system. Ours is a Client/Proxy/Server system with the proxy layer serving as mobility-aware middle layer providing real-time self service support. The study shows that mobile technology is matured for airline operators in developing countries as an avenue to improve efficiency, reduce operation costs, improved revenue generation and provision of value-added customer service for airline passengers.
Journal
International Journal of Electronic Finance – Inderscience Publishers
Published: Jan 1, 2010