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Australian banks' approaches to privacy in an online world

Australian banks' approaches to privacy in an online world Worldwide there have been many instances where access to the personal and financial information of private individuals was gained by unauthorised personnel. To protect such information, in Australia, national privacy principles, which are embodied in legislation, specify how private-sector organisations should handle any personal information that they collect. In this study, the privacy policies of 18 Australian banks, as published on their own websites, are assessed against these principles. While the results are fairly reassuring from the bank customers' viewpoint, some areas of concern do remain, and these have important implications for providers, consumers, and regulators of e-finance services. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png International Journal of Electronic Finance Inderscience Publishers

Australian banks' approaches to privacy in an online world

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Publisher
Inderscience Publishers
Copyright
Copyright © Inderscience Enterprises Ltd. All rights reserved
ISSN
1746-0069
eISSN
1746-0077
Publisher site
See Article on Publisher Site

Abstract

Worldwide there have been many instances where access to the personal and financial information of private individuals was gained by unauthorised personnel. To protect such information, in Australia, national privacy principles, which are embodied in legislation, specify how private-sector organisations should handle any personal information that they collect. In this study, the privacy policies of 18 Australian banks, as published on their own websites, are assessed against these principles. While the results are fairly reassuring from the bank customers' viewpoint, some areas of concern do remain, and these have important implications for providers, consumers, and regulators of e-finance services.

Journal

International Journal of Electronic FinanceInderscience Publishers

Published: Jan 1, 2007

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